My Facebook account was hacked by a friend ,or so I thought was a friend, of mine and n...

GetHuman3397054's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3397054 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3397054's own words
My Facebook account was hacked by a friend ,or so I thought was a friend, of mine and now I cannot get into my Facebook account. I can prove it's my account by giving you my driver's license and the names of several of my friends on my friends list the account I pretty sure set to public but it has photos of my children on there. I can also tell you what other page is linked to my Facebook account if that helps any and who I'm in a relationship with or was with.

GetHuman3397054 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3397054
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 600859 others
0 customers following this

Timeline

GetHuman3397054 started working on this issue
Aug 9th, 2019 2:36pm

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