Facebook Customer Service Issues

I am having trouble accessing my account. Whenever I try to log in, it prompts me to complete a security check. Even when I try to verify recent messages I've sent, it says I'm wrong, despite knowing the information is correct. I am unable to recover my account via phone number. The option to approve my login on another device isn't working either. I truly need access to my account and feel stuck. I appreciate any assistance in resolving this matter. Thank you.

I am facing an issue with my company's website domain being blocked on our Facebook page. All posts containing the web address and company shop have been removed, showing a message that the link goes against Community Standards. I have not identified any violations in the content or the company name. I have requested to have the block removed, but I have not received a response yet. This situation is impacting my business as I risk losing customers and revenue due to this restriction.

I am having trouble accessing my account. The reason given is that I am using an old password, but I recently found out that my password was changed 9 hours ago without my knowledge. This leads me to believe my account has been hacked. Additionally, I am unable to recover the account as I have lost access to my Yahoo email. Is there a way to regain control of my account? My Yahoo email is s**********[redacted], and I have no other email or phone number linked to my account. I appreciate your prompt assistance in this matter.

My girlfriend's account got hacked by individuals from Vietnam. I checked the hacker's profile, which appears to be fake or a troll account. However, the hacker seems to have connections with others involved in hacking activities. My girlfriend is being harassed with inappropriate comments and postings from her compromised account. Despite having 2FA enabled on her Facebook account, the hackers were able to breach it. Assistance would be greatly appreciated.

I came across some videos posted and reached out to FB for help. Their suggestion was to change my password, and I did so. However, before logging out, I noticed that someone from Stockton on Trend was using my account simultaneously on a PC. Furthermore, my Instagram account linked to FB has also been hacked. After some investigation, I found the name of the person involved: Thierry Boutet120. I am deeply troubled by this situation. Assistance is appreciated.

I can't access my Facebook account. It seems to have been hacked. When I try to log in, I am prompted to enter a confirmation code sent to my phone number or to use another previously used device, but neither method works. I have never received any texted confirmation codes and logging in on other devices does not work. All I want is to regain access to my account.

Hello, Facebook Community, In February [redacted], I sadly lost my wife. Although she is no longer with us, the love and connection we shared remain strong. I am exploring the option of using the Facebook Memorialisation page to keep her memory alive. I am keen to understand the process of setting up, maintaining, and sharing this page with our friends and family. Lynne was my wife for 47 years, and I would be honored to oversee this page in her memory. Your assistance in this matter would be highly valued. Thank you, Greg G.

I am having trouble with Facebook using an old email address for my password recovery. I deactivated that email long ago. I provided my cell phone number [redacted], but Facebook says my email is [redacted], which I do not use anymore. I added my husband's email as a secondary email for recovery, so why can't the reset link be sent there? Alternatively, why can't it be sent to the phone number I listed for SMS recovery?

I usually have automatic login on my Facebook app, but today it prompted me to enter my password, which was unusual. Despite typing the correct password, it was not accepted after multiple attempts, eventually leading to my account being temporarily blocked. I am frustrated as my account holds many memories due to its age. It seems like Facebook may be experiencing some problems recently. My friend also encountered issues with Facebook suspending their account for what seemed like suspicious activity. It's disappointing to deal with issues like this.

My Facebook account was hacked, and the phone number and email were changed. The new email address is [redacted], affiliated with a Facebook page named Carol's Tiny Yorky Puppies. The hacker sent out requests to my friends to like that page. I have a screenshot of a conversation with the hacker where she mentions buying my account for $[redacted], attempting to access my email password, and mentioning the account's link to PayPal. Despite my efforts using old contact information, I couldn't recover it. Facebook eventually removed the compromised page, but it contained 20 years of precious photos that I can't retrieve. I received an email from Facebook support, including a case number. Can a hacked account that was taken down be recovered, and what are the associated costs? -Carol

I am frustrated with Facebook because they changed the language to Vietnamese in a way that feels childish to me. Please switch it back to English. I am not interested in paying for a human to assist with this. If you cannot help, I will have to stop using Facebook as it upsets me every time I log in. Thank you.

I updated my phone number on my account, passed the security check, but never received the text to regain access. Now, whenever I try to log in, I encounter an error message. Facebook prompted me to select which phone number and email to keep, and I made my choices, but I still can't log in successfully. This issue has persisted for several days now.

As an admin for Creature Comforts (unique dwellings for Critters) art page, I recently discovered that a company from Taiwan has taken control of it and charged my card. Despite canceling my credit card and changing my Facebook password, they are still managing the page. There are now five other administrators, and they have downgraded my role to an editor. I am reaching out for help to regain control of my content and address the fear that they could access my other accounts. Unfortunately, I am unable to verify my Facebook account with the phone number listed. Your assistance is appreciated. Thank you.

Hello Facebook Team, I hope this message finds you well. I am reaching out for assistance regarding my hacked Facebook account. I have been unable to access it since August 8, [redacted]. This account is significant to me as it dates back to [redacted]. It holds sentimental value, and I kindly ask for your help in recovering it. Your support in resolving this issue would mean a lot to me. I look forward to your response as I am quite distressed about this situation. Thank you for your attention to this matter. Best regards

Around two weeks ago, I tried setting up a Facebook account. While trying to add friends, I got locked out and was requested to send a picture for identity verification. I complied but have not received any response. The next week, when I tried to log in, I found out my account was disabled. The message suggested sending a picture of my ID if it was an error, which I also did, but it's been a week with no update.

I have sent a clear proof for immediate account verification to Facebook and Instagram. I attached the Identification Affidavit as per their terms and conditions. @dr.sounds is the official Instagram page for Scientist, Audio Engineer, and Artist "SØUNDS". "Dr. Sounds Hayes" is the main decision maker for the "SØUNDS" brand which belongs to @dr.sounds. Please verify this account promptly as it is the real account for "SØUNDS" @dr.sounds. "Dr. Sounds Hayes" manages this account @dr.sounds and it is verified that he is real and alive, and this is his authentic Instagram profile page.

My account was opened around [redacted] or [redacted]. At that time, my account name was Samuel Pali, which I later changed to Akel Kiri. All my photos are stored in my profile. Some were uploaded during my 4 years of study at the University of Technology in Papua New Guinea. I later changed my name to Sammy Pali Maipmalg and my last password used was "maipson777". I changed my password 2 months ago and then deactivated my account. Now I am trying to reactivate my account, but I can't remember my password. I attempt to use my username "[redacted]," but I also forgot that password. I provided my recovery email addresses as "[redacted]" and "palisam58@gmail," and recovery phone number [redacted]6, but it's not working. I have important memories stored in my account and hope that the Facebook team can assist me in recovering it. Thank you for your help. Sammy Pali Maipmalg

I recently received a notification stating that my account has been disabled, supposedly due to having multiple accounts, which is not the case as I only have one. I followed the instructions on the Facebook help page and submitted a photo of my driver's license as requested, but I have yet to receive any response from Facebook. Despite a previous inquiry about multiple accounts, I hadn't thought much of it since I genuinely only maintain one account. Facebook is essential for me to stay in touch with my stepdaughter and son-in-law in Australia, so I am eager to have my account reinstated promptly.

On August 6, [redacted], my Facebook account was hacked around 11:21 a.m. A friend informed me about the breach. A message was sent out to all my contacts claiming that I had won $[redacted],[redacted]. I immediately notified all my contacts about the hack. I attempted to fix the issue by deleting my account permanently, but it appears that the hacker(s) have copied my messenger account and profile page, keeping them active. I am very concerned about this intrusion and would like to completely deactivate these accounts. I need assistance in stopping this person or persons from using my personal information further. The messenger account is still active, and this situation is troubling.

I am unable to access my account, which makes me concerned that it may have been hacked. Oddly, the system did not alert me about any password changes, as it typically does when a password update is attempted. When I attempted to use the trusted contacts feature, an error occurred, adding an extra ".com" to the end of my new email address inadvertently. After retrying the process, I received a message stating that I was trying too frequently.