Hello my name is Doris Graham, and my friends names is Pearl Rea ( Pearl's email addre...

GetHuman3368845's customer service issue with Facebook from August 2019

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The issue in GetHuman3368845's own words
Hello my name is Doris Graham, and my friends names is Pearl Rea ( Pearl's email address is *****@***.com) is having problems with someone changing her password, changing her profile photo, changed other things on her profile page and turning off her notifications, changed her phone number to an old phone number and many other things to her account. We has reasons to believe think this man is Richard Tom (email address is *****@***.com) and he is supposed to be in Ghana. He has placed a negro man's photo in place of Pearl's profile photo and the negro's name is Ryan Halmantaller. Ryan was making abusive comments and showing abusive photos of nude women. He has placed on Pearl's profile's page a another man's name of Harvey Keech that is making biblical comments on her page. There were other people's name listed also. This has happened several times. Richard Tom has asked her for $**,*** dollars and if she doesn't give it to him she would regret it. He has threaten her and was involved in scamming her of $*,***.** * year ago. Pearl has turned it into the police. He is still on facebook now. His picture that is on facebook is one that he is posting on numerous websites with abusive photos and comments. You have to search his name and he is an older man, gray hair wearing a gray sweatshirt leaning on the back a recliner. This man is using a different arrangement of his name "Richard Tom". This man has said that he had a young son and he does not, he is lying. He thought if he had a son he could get money easier. The young man is a rapper and lives in Georgia we found photos of the young man on a google search. Richard is out for money in way he can get it. Pearl and I have corrected some of her problems by changing her password since I understand and work with computers. We have reset her profile page as best as we could. He still is getting her into her facebook page and changing stuff. He has changed her password recently, but we caught it and changed it again. To resolve this issue she like Richard Tom removed from using facebook any more. If you do this he will use a different name and email address. He is a scammer and an impersonator. We are in the process of notifying Google of his actions in hangouts doing the same thing. I do have documents where we did an google search and found where he was on numerous websites.

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Customer service issue
Reported by GetHuman3368845
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 591659 others
0 customers following this


GetHuman3368845 started working on this issue
Aug 5th, 2019 1:30am
GetHuman3368845 indicated the issue is not fixed yet.
Aug 5th, 2019 2:08pm
GetHuman3368845 indicated the issue is not fixed yet.
Aug 6th, 2019 2:33am
GetHuman3368845 indicated the issue is not fixed yet.
Aug 8th, 2019 2:17am

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