facebook page not working properly

GetHuman3368603's Problem With a Page issue with Facebook from August 2019

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3368603's own words
see written comments after being notified there WERE comments ... I have a fundraiser page for a non profit animals group called Carolina Helping Paws Rescue Fundraiser. Up until * days ago everything was fine but for the last * days no one is able to see the comments (which are the bids). In the past when you click on one of the pics in the album of auction things, all the bids popped up in the comments boxes. Now when you click on a pic, nothing shows. If you click on the link that tells you how many comments you're supposed to have, it just refreshes the page and it comes up blank again. Everyone is very confused. I have sent * messages to facebook under "something not working" but it is still unresolved. This non profit group depends on the money raised on this page but if we can't see the comments, it does us no good.
the non profit group I work with depends on the bids that are made in this album
Fix it so when the pics in the album open, all the comments show
I have created * pages between business and personal ones. All my pages are run properly and do not allow spam or bad language.
tried "community help" but got no answers, also tried "report a bug"
How GetHuman3368603 fixed the problem

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Facebook

the comments sections of a photo album
Problem With a Page issue
Reported by GetHuman3368603
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 591581 others
0 customers following this

Timeline

GetHuman3368603 started working on this issue
Aug 5th, 2019 12:01am
GetHuman3368603 shared this issue with friends on Facebook
Aug 5th, 2019 12:01am