I have suddenly become unable to access any posts from friends or, indeed, any friends...

GetHuman-randicus's customer service issue with Facebook from August 2019

Help with my Facebook issue
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The issue in GetHuman-randicus's own words
I have suddenly become unable to access any posts from friends or, indeed, any friends' home pages. I cannot even access my own. None of the icons work, except, for some reason, the one giving me a list of my friends. But trying to access their posts through that also doesn't work. I receive e-mail notifications of new posts, but when I click on the link to read them, nothing happens after I sign in. I do get the FB log in page, with my User ID already filled in (my e-mail address), but after adding my password and click "log in" nothing happens. I do NOT get an "incorrect password" or "account disabled", or indeed any message at all in reply. Just nothing. And if I can't get beyond this and complete logging in, there's no way to log out (which is what's requested before changing your password). The other online various help pages don't help, because the questions don't apply to my problem. Getting fed up.

GetHuman-randicus did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-randicus
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 591533 others
0 customers following this

Timeline

GetHuman-randicus started working on this issue
Aug 4th, 2019 11:12pm

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