I can’t log in to my account plain and simple. Just says need to verify a picture I sent in. Needs fixed so I can continue on. This is why I don’t use social media things like this

GetHuman3366687's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3366687 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3366687's own words
I have a brand new account a few days old so I have set up anything in the account. Just used it for some Facebook Marketplace searching. Then I get a security message saying my account is under review and I can’t use my account. It asked me to send a picture for verification but I don’t have anything setup on my account yet. So why am I logged out for security reason and when will my account be back online??*My email is linked to my account and also my daughters account so I use my phone number to log in. We set her account up when she was younger and it is still linked to my email as well if that would matter or not.

GetHuman3366687 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3366687
Aug 4th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 590891 others
0 customers following this

Timeline

GetHuman3366687 started working on this issue
Aug 4th, 2019 2:51pm
GetHuman3366687 indicated the issue is not fixed yet.
Aug 4th, 2019 6:56pm
GetHuman3366687 indicated the issue is not fixed yet.
Aug 4th, 2019 6:56pm
GetHuman3366687 indicated the issue is not fixed yet.
Aug 4th, 2019 6:59pm
GetHuman3366687 indicated the issue is not fixed yet.
Aug 4th, 2019 7:35pm

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