Hi Sir,**My facebook ad account name is DewMART and the account no. is...

GetHuman3365800's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman3365800's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3365800 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3365800's own words
Hi Sir,**My facebook ad account name is DewMART and the account no. is ******************Since yesterday afternoon, suddenly my ad account got disabled. I contacted through the link message in the ad accounts manager and got my case no. ********************This happened soon after I tried to fulfill one order. When I used my existing credit card which was linked in my account, it could not get through since it had insufficient funds. Then I used my another credit card and it was successful. Very soon after this process, suddenly my account got disabled.**Please Sir I am new to this business and I am trying hard to get orders but currently I am in loss. *I would appreciate if you could help me enable my ad account soon. **Thank You so much.**Kind Regards,**Varghese

GetHuman3365800 did not yet indicate what Facebook should do to make this right.

How GetHuman3365800 fixed the problem

We are waiting for GetHuman3365800 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman3365800
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 590465 others
0 customers following this

Timeline

GetHuman3365800 started working on this issue
Aug 4th, 2019 8:40am
GetHuman3365800 indicated the issue is not fixed yet.
Aug 5th, 2019 1:49pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians