Someone tried to hack my account. It's the second time I receive a notification in the...

GetHuman-stdiecl's Recover Hacked Account issue with Facebook from July 2019

Help with my Facebook issue
First: share to improve GetHuman-stdiecl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-stdiecl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-stdiecl's own words
Someone tried to hack my account. It's the second time I receive a notification in the last * weeks that a certain account accepted my friend request but I never added these people. The first time I just unfriended the account since I thought I must've clicked it by mistake or whatever but then today I received the exact same notification and got instantly logged out of my facebook account. I managed to ''secure'' my account and changed my password but then I found some notifications from facebook ads that this same account added *-* other accounts to my business profile, and they seem to be using my account to make ads. honestly i know it's confusing I'm really confused myself I don't understand the ''facebook business ads manager'' it's so weirdly made and I can't even find a way to report this I've been spending the last * hours just trying to find a way to communicate with someone just to understand what's going on and if I'm safe. I got screenshots which would make it less confusing but please help!**Thank you,*Gabriel

GetHuman-stdiecl did not yet indicate what Facebook should do to make this right.

How GetHuman-stdiecl fixed the problem

We are waiting for GetHuman-stdiecl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Hacked Account issue
Reported by GetHuman-stdiecl
Jul 17th, 2019 - 4 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 560658 others
0 customers following this


GetHuman-stdiecl started working on this issue
Jul 17th, 2019 5:49am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies