Someone tried to hack my account. It's the second time I receive a notification in the...

GetHuman-stdiecl's Recover Hacked Account issue with Facebook from July 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-stdiecl's own words
Someone tried to hack my account. It's the second time I receive a notification in the last * weeks that a certain account accepted my friend request but I never added these people. The first time I just unfriended the account since I thought I must've clicked it by mistake or whatever but then today I received the exact same notification and got instantly logged out of my facebook account. I managed to ''secure'' my account and changed my password but then I found some notifications from facebook ads that this same account added *-* other accounts to my business profile, and they seem to be using my account to make ads. honestly i know it's confusing I'm really confused myself I don't understand the ''facebook business ads manager'' it's so weirdly made and I can't even find a way to report this I've been spending the last * hours just trying to find a way to communicate with someone just to understand what's going on and if I'm safe. I got screenshots which would make it less confusing but please help!**Thank you,*Gabriel

GetHuman-stdiecl did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-stdiecl
Jul 17th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 560658 others
0 customers following this

Timeline

GetHuman-stdiecl started working on this issue
Jul 17th, 2019 5:49am