Here is the case, I had my account set to two factor authentication, every time I login...

GetHuman-engnoure's Can't Receive Code to Reset issue with Facebook from July 2019

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The issue in GetHuman-engnoure's own words
Here is the case, I had my account set to two factor authentication, every time I login I insert password and get a code via text message to phone number I provided, then I set three trusted contacts, later I changed password and forgot the new password I set, unfortunately I had to hard rest my Android phone, now trying to log in to my account it says insert password, because I have forgotten it I press forgot password, instead of leading me to trust contact to generate codes, or sending codes to any of the two phone numbers I provided and have full access to both numbers as well as my three trusted FB accounts, it leads me to page saying how can we reach you asking for email or phone I can access, to this point it's ok, but every time I give one of the two numbers I previously provided, (even tried new Gmail one time, and new numbers) no codes are sent, and something goes wrong getting me to the initial page asking for email or phone and password! Many weeks this is repeated and can't log in, tried doing so using many browsers, PC, Android phone, FB apps (but non have logged in from before as I hard rest my phone and got my laptop new windows version)*I am so fed up, frustrated, this account means a lot to me and it's very important to get access back,*Unfortunately I was informed FB no longer provide customer service direct contact, no way of mailing them what to do I am furious about the whole **** issue*Please help what to do?

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-engnoure
Jul 6th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 546820 others
0 customers following this

Timeline

GetHuman-engnoure started working on this issue
Jul 6th, 2019 1:38pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 6th, 2019 9:14pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 9th, 2019 9:02pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 9th, 2019 9:16pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 9th, 2019 9:16pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 10th, 2019 4:41pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 10th, 2019 4:42pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 10th, 2019 4:42pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 10th, 2019 4:42pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 10th, 2019 4:42pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 10th, 2019 4:42pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 10th, 2019 10:29pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 12th, 2019 4:27pm
GetHuman-engnoure indicated the issue is not fixed yet.
Jul 23rd, 2019 10:11pm

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