Ive had my yahoo e-mail to my Facebook account for over ** years . i had to change my p...

GetHuman2962988's customer service issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman2962988's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2962988 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2962988's own words
Ive had my yahoo e-mail to my Facebook account for over ** years . i had to change my pass word a while back when i got a new phone .i cant rember either pass word to get on to my Facebook or into my old email. And i didnt update my phone number on my page but i was able to get on my Facebook and messager untill today from my phone . it said my session was expired now i cant get on either my face book or messager i would like. I need help i dont want to start a new profile or friends list . and when i tryed to recover my password using my current email . it has my Cousin Brian on it and i have no clue why that is as he is in jail and has been for awhile now . i have too mank pic and memory on my facebook to lose as a lot of pics and memorable times are with people that are no longer living . i can sen a pic to prove its me or even do a face time some how . or tell you whats on my facebook or who someting i just want my original page please...
GetHuman2962988 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2962988 fixed the problem
We are waiting for GetHuman2962988 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2962988
May 22nd, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 491438 others
0 customers following this
Timeline
GetHuman2962988 started working on this issue
May 22nd 5:17am
GetHuman2962988 indicated the issue is not fixed yet.
May 22nd 6:29pm