Ive had my yahoo e-mail to my Facebook account for over ** years . i had to change my p...

GetHuman2962988's customer service issue with Facebook from May 2019

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The issue in GetHuman2962988's own words
Ive had my yahoo e-mail to my Facebook account for over ** years . i had to change my pass word a while back when i got a new phone .i cant rember either pass word to get on to my Facebook or into my old email. And i didnt update my phone number on my page but i was able to get on my Facebook and messager untill today from my phone . it said my session was expired now i cant get on either my face book or messager i would like. I need help i dont want to start a new profile or friends list . and when i tryed to recover my password using my current email . it has my Cousin Brian on it and i have no clue why that is as he is in jail and has been for awhile now . i have too mank pic and memory on my facebook to lose as a lot of pics and memorable times are with people that are no longer living . i can sen a pic to prove its me or even do a face time some how . or tell you whats on my facebook or who someting i just want my original page please...

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Facebook

Customer service issue
Reported by GetHuman2962988
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 491438 others
0 customers following this

Timeline

GetHuman2962988 started working on this issue
May 22nd, 2019 5:17am
GetHuman2962988 indicated the issue is not fixed yet.
May 22nd, 2019 6:29pm

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