I have been disabled and received * email addressing being disabled. The email said th...

GetHuman-mrsscuba's Reset Password issue with Facebook from May 2019

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The issue in GetHuman-mrsscuba's own words
I have been disabled and received * email addressing being disabled. The email said that I need to provide proof of my name in real life, thru a photo of my birth certificate or passport or driver license. Or I could provide a secondary source such as magazine subscription stubs, bills, etc. When I researched this, half the links said don't do it, this is a scam. The other half said it's legitimate. I decided to one is getting my vital records. I sent in * magazine subscription jpegs. Now I want this resolved.**The email I received from facebook was supposedly from a person named Riley. But the email address was ** or so characters of gibberish @ support. Facebook. Com. This didn't feel safe either. **To resolve this, reactivate my account as I had it under wendyandsteve Stumpf with all my contacts still attached as well as the * pages I was a moderator or primary owner of.

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Facebook

Reset Password issue
Reported by GetHuman-mrsscuba
May 21st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 491043 others
0 customers following this

Timeline

GetHuman-mrsscuba started working on this issue
May 21st, 2019 9:48pm