I have been disabled and received * email addressing being disabled. The email said th...
GetHuman-mrsscuba's Reset Password issue with Facebook from May 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mrsscuba's own words
I have been disabled and received * email addressing being disabled. The email said that I need to provide proof of my name in real life, thru a photo of my birth certificate or passport or driver license. Or I could provide a secondary source such as magazine subscription stubs, bills, etc. When I researched this, half the links said don't do it, this is a scam. The other half said it's legitimate. I decided to one is getting my vital records. I sent in * magazine subscription jpegs. Now I want this resolved.**The email I received from facebook was supposedly from a person named Riley. But the email address was ** or so characters of gibberish @ support. Facebook. Com. This didn't feel safe either. **To resolve this, reactivate my account as I had it under wendyandsteve Stumpf with all my contacts still attached as well as the * pages I was a moderator or primary owner of.
GetHuman-mrsscuba did not yet indicate what Facebook should do to make this right.
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