Hi, **My instagram account @carlyann*campione says I do not have permission to promote...

GetHuman2950173's Problem With a Page issue with Facebook from May 2019

Help with my Facebook issue
The issue in GetHuman2950173's own words
Hi, **My instagram account @carlyann*campione says I do not have permission to promote an ad because "I am currently logged in as Carlyann Campione, who is not an admin of the ad account Carlyann Campione (***************). This page was connected to a different account I had @carlyanncampione. I deleted the facebook page that was linked to this instagram account thinking it would remove this restriction. I am unable to give admin access with my new account because that page does not exist anymore. My new page is connected to my instagram account and I can not figure out why it needs me to have access to the old page linked to a separate account. My new page ID that is connected to my account @carlyann*campione is below. *Page ID: ******************I appreciate your help. Thank you!

GetHuman2950173 did not yet indicate what Facebook should do to make this right.

How GetHuman2950173 fixed the problem
Contacted facebook through support inbox and they fixed it.
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Facebook

Problem With a Page issue
Reported by GetHuman2950173
May 19th, 2019 - 2 years ago
Fixed
GetHuman2950173 shared how to fix
Seen by 3 customers so far
Similar issue to 488049 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2950173 started working on this issue
May 19th, 2019 7:00pm
GetHuman2950173 confirmed the issue is fixed. Hooray!
May 19th, 2019 8:33pm

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