I went to change my last name on Facebook because I just got married and it asked for m...
GetHuman2907663's Reset Password issue with Facebook from May 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2907663's own words
I went to change my last name on Facebook because I just got married and it asked for my password. Well I forgot my password. I tried to change it and couldn’t. Somehow it logged me out and now I am locked out of my Facebook and can’t get back in.... it’s very frustrating. The email that I have connected to my Facebook is a very old email because I’ve had Facebook for years so I don’t know that emails password. Therefore, I can’t get into that email to try to reset my password. I’ve tried everything. I have * contacts on Facebook that are suppose to be able to send me codes so that I am able to get back in if I get locked out. Well those people sent me the codes and every single time I did it the site said that it had been tried too many times. I have no idea what to do but I don’t want to make a new Facebook. I have so many pictures and everything on this Facebook so please help me get back into it. I mean my cell phone should be attached to the account so I don’t know why I can’t just put in my number and allow it to send me a code and then put the code in or something to get back in.
GetHuman2907663 did not yet indicate what Facebook should do to make this right.
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