Dear Facebook, **My fb account locked me out for whatever reason, and the only way it w...

GetHuman2812847's Can't Receive Code to Reset issue with Facebook from April 2019

13 views | 452139 similar | 0 following
Help with my Facebook issue
GetHuman2812847's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2812847 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2812847 can let us know if they help or not.
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The issue in GetHuman2812847's own words
Dear Facebook, **My fb account locked me out for whatever reason, and the only way it will let me log in is if I ask "five FB friends for a code they can retrieve by clicking: facebook.com*recover"...**There are no other options. I tried changing my password five times, but each time I attempt to log in, I'm back at that page asking me for friend codes. No other option. And I didn't even get to choose those friends.**Sadly, half those friends have quit fb or quit life. The other half? I barely know them, and to message them for codes via link sounds fishy, even to me.**Is there any way to resolve this? Is this account lost forever? :(**I don't understand why they'd give me one option. And all other "here's what you can do if this doesn't work" solutions didn't work for me. I'm at a complete loss... Please help me. Thank you.

GetHuman2812847 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman2812847
Apr 26th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 452139 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2812847 started working on this issue
Apr 26th, 2019 5:51am
GetHuman2812847 indicated the issue is not fixed yet.
Apr 26th, 2019 4:09pm
GetHuman2812847 indicated the issue is not fixed yet.
Apr 26th, 2019 4:10pm
GetHuman2812847 indicated the issue is not fixed yet.
Apr 26th, 2019 4:10pm
GetHuman2812847 indicated the issue is not fixed yet.
Apr 27th, 2019 6:02am
GetHuman2812847 indicated the issue is not fixed yet.
Apr 29th, 2019 6:10am

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