I deactivate an account sometime ago not to long after father passed away back in...

GetHuman-tamarud's Recover Disabled Account issue with Facebook from April 2019

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Help with my Facebook issue
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GetHuman-tamarud's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tamarud will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tamarud can let us know if they help or not.
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Before contacting them, items GetHuman-tamarud may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-tamarud's own words
I deactivate an account sometime ago not to long after father passed away back in ****, I am trying to retrieve it. I did the reset password now you want personal documents to verify, I sent something against my better judgement and I have failed to hear from you. Just let me answer Q*A if need be but this other way is ridiculous and lengthy I need some things from that page as well as pics for another memorial can you please help? My Email connected to acct. Is D*****@***.com my name is Tammy Toms Lavalle, and honestly it's been so long I can't remember the profile pic or how my profile name was set up. *Respectfully Yours * Tami Lavalle, Tammy Lavalle, Tammy Toms Lavalle I go by all... Also I have another email acct. That has a FB page which is *****@***.com both are connected to T*****@***.com for retrieval, and it is the one,I used earlier on and have not heard anything back from FB. So again can I "PLEASE" get a quick response so that I may get what I need.

GetHuman-tamarud did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-tamarud
Apr 20th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 443245 others
0 customers following this

Timeline

GetHuman-tamarud started working on this issue
Apr 20th, 2019 2:19pm

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