I have a facebook business page called Catalyst Design Consulting Inc. This has * revie...

GetHuman2727786's customer service issue with Facebook from April 2019

Help with my Facebook issue
The issue in GetHuman2727786's own words
I have a facebook business page called Catalyst Design Consulting Inc. This has * reviews, but I can only reply or like those review as my personal name (for * of the reviews) and I can reply or like as my business page for the other two. Why is this? I would like to be able to comment, etc with my business page or my personal as I please considering I am only admin and it is important as a business to have that control.*Facebook should allow me to switch between personal and business page when commenting on business page reviews. Currently on some I can switch on other I can only reply as personal. Also on the side it says "* out of *" based on opinion of *, but I have * reviews. So facebook needs to fix that!!!

GetHuman2727786 did not yet indicate what Facebook should do to make this right.

How GetHuman2727786 fixed the problem
If the reviews are private, it causes that issue. Make sure to get the clients*customers to keep reviews public!
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Facebook

business page reviews
Customer service issue
Reported by GetHuman2727786
Apr 12th, 2019 - 2 years ago
Fixed
GetHuman2727786 shared how to fix
Seen by 16 customers so far
Similar issue to 430679 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2727786 started working on this issue
Apr 12th, 2019 6:26am
GetHuman2727786 indicated the issue is not fixed yet.
Apr 12th, 2019 4:13pm
GetHuman2727786 indicated the issue is not fixed yet.
Apr 12th, 2019 4:15pm
GetHuman2727786 indicated the issue is not fixed yet.
Apr 12th, 2019 4:16pm
GetHuman2727786 indicated the issue is not fixed yet.
Apr 12th, 2019 4:16pm
GetHuman2727786 indicated the issue is not fixed yet.
Apr 12th, 2019 4:16pm
GetHuman2727786 indicated the issue is not fixed yet.
Apr 12th, 2019 4:19pm
GetHuman2727786 indicated the issue is not fixed yet.
Apr 12th, 2019 4:20pm
GetHuman2727786 confirmed the issue is fixed. Hooray!
Apr 12th, 2019 4:39pm
GetHuman2727786 confirmed the issue is fixed. Hooray!
Apr 13th, 2019 7:46am
GetHuman2727786 confirmed the issue is fixed. Hooray!
Apr 15th, 2019 9:42am

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