Facebook Customer Service Issues

I am seeking assistance with importing my MailChimp lists into my Facebook Business Manager account to establish a custom audience. Unfortunately, I have encountered issues where the import screen remains unresponsive, preventing me from accessing my lists. I have followed the steps by logging into my Facebook Manager account, navigating to Audiences, selecting the custom audience option, and attempting to import from MailChimp. After logging in and selecting my MailChimp account, the screen stalls without displaying my audiences or lists. Any guidance on resolving this matter would be greatly appreciated. Thank you for your help.

I am concerned about a situation involving cyberbullying on Facebook. My daughter's former best friend, Jillian Whitesh, has been posting hurtful comments about my daughter online. I have screenshots of these comments and I want to report her account. This is not the first time this has happened, and I am worried about the impact it is having on my daughter. I have tried to keep her away from social media, but she still sees these hurtful messages. I am looking for advice and guidance on how to handle this situation. Any help or a phone number to contact someone about this matter would be greatly appreciated.

I encountered an issue with my Facebook account. Initially, I was prompted to send a picture to continue using the platform. However, after doing so, I received a message indicating that my account is under review and I cannot access Facebook at the moment. I urgently need to contact a friend and this delay is causing me distress. It feels like my account might have been hacked as I find it unusual for Facebook to request a photo verification. I am seeking a swift resolution so I can regain access to my profile promptly. Your assistance in this matter is greatly appreciated.

I attempted to recover my account, Brenda Alice, by following the steps provided. I submitted a picture of my ID, which is under the name Brenda Limon Anaya. On the day in question, I unintentionally created a new Facebook account and only needed urgent access to contact someone. Unfortunately, my primary email is linked to the Brenda Limon account, not Brenda Alice. My access to the Brenda Alice email has been lost for many years despite multiple recovery attempts. I received a code for Brenda Limon, not Brenda Alice, possibly due to my Facebook name being changed to Alice for privacy. Could you please send a code to either [redacted] or [redacted] to help me regain access to my Brenda Alice account? Feel free to delete the Brenda Limon account. Thank you for your assistance.

I am reaching out for help because my ex-partner took over my Facebook and email accounts, as well as my phone number, causing me distress and blocking my access to important information. I had to create a new email address and change my phone number to escape the harassment. On Facebook, my name appears as "kaneratakwas gaspe" instead of my actual name Tanisha Lapierre Gaspe, with my birthday being October 16, [redacted]. My original email was [redacted], my former phone number was [redacted], now changed to [redacted]. I created this account around October 13, [redacted]. I deeply wish to regain control of my Facebook account to preserve precious photos and memories before they are lost forever.

Hello, my name is Sarah Brown. Yesterday, my 8-year-old child played a game on my phone. Upon getting it back, I noticed he downloaded a game and uninstalled my Facebook app. I had changed my password in December or January due to a past abusive relationship where my ex had access to my accounts. I lost track of the updated password and now cannot recall it. My Facebook account holds sentimental value as it contains memories of lost loved ones from last year. I also recently switched to a new phone and number, so having my old information on Facebook is crucial. I have emailed a copy of my photo ID. My Facebook name is Sarah Brown, and my email is [redacted] Kindly reach out to me.

I updated my name, profile picture, and cover photo on my Facebook account via my mobile device this morning. However, Facebook suddenly logged me out, claiming my session had ended, and now I can't access my account. I am facing security questions that I can't remember or find the answers to. Being older and not very tech-savvy, I feel frustrated by this situation. I refuse to pay for any corrections on my account as I believe Facebook caused the issue by locking me out after a simple name and photo change. I kindly request Facebook to review the information I provided and restore my account to its previous state. I am feeling upset and unsure about fixing this on my own, and I hope that someone from Facebook can assist me with this matter promptly.

I placed an order for tools through a Facebook site, but I haven't received them yet. After researching the company, I discovered that the website is not leading me to the actual company. There are two other companies on the same Facebook page selling the same items, but customers haven't been receiving their products. I feel frustrated as I have spent a significant amount of money. I hope Facebook can address this issue promptly. The website in question is Bestlchic.com. Thank you for following up with me quickly. - Concerned Facebook user FINAL CLEARANCE UP TO 60% OFF*FREE SHIPPING Best Seller M12 12-Volt Lithium-Ion Cordless Combo Kit (5-Tool) with (2)1.5Ah Batteries, Charger, and Tool Bag $[redacted].01 $96.92 20-Volt MAX Lithium-Ion Cordless Combo Kit (7-Tool) with (1) 4Ah and (2) 2Ah Batteries in a Rolling ToughSystem Toolbox

Hello, I recently created a Facebook business page on April 5th, but it got unpublished for some unknown reason despite not having uploaded any products yet. I updated my profile and cover picture, accepted all the terms and policies, and made sure not to post anything that could harm users. I appealed on April 6th, and received a response saying there was a mistake from the Facebook response team. I requested to publish my page again as it was affecting my business, but it's been over a week with no response and my page is still unpublished. I am disappointed with the lack of customer service in resolving this issue promptly. I hope for a fast resolution to this problem.

I'm encountering an issue with my Marketplace account. I was recently banned due to an incident involving an individual accusing me falsely of not sending all the automotive parts he purchased from me. Despite following the policies, I was removed from the platform. Although Facebook briefly reinstated my access, I was promptly removed once again. I am uncertain about the violation I've supposedly committed. The buyer alleged that the parts were not complete, then claimed they were defective. To resolve this, I requested the items back before issuing a refund, but the buyer refused. He is now defaming me and my father's business online and has even made threats over the phone. I'm troubled by this situation and have yet to receive the parts back.

I am having trouble accessing my Facebook account. The company that used to manage our website is now closed, and I don't have the username, password, or email linked to the account. I have tried various methods to regain access but have been unsuccessful. I even submitted a copy of my driver's license for verification, but did not receive the code they sent. Since I no longer use the old email address associated with the account, I'm unsure what steps to take next. The website contains federally registered trademarks that need to be removed as they belong to the company I worked for, and they have requested the page to be taken down. Despite contacting Facebook, I have not been able to resolve this issue. Any assistance would be greatly appreciated.

I attempted to change my password while logged in, but it required my old password, which it denied as invalid. Despite writing it down when originally created, it was refused. Shortly after, I was logged out due to a timeout. My profile and settings appear, but prompt for a password, leading me to select "forgot password." It then requested I input either my phone number or email (only established with my phone number, not email), but upon entering the phone number, it states it cannot be found. I'm at a loss on how to access my account. I'm locked out without the ability to do anything. Assistance is greatly appreciated.

I am experiencing difficulty accessing my account. My name is Michael Goltzene. When I attempted to change my password, the system did not accept my current password. Despite being logged into the app, the "forgot password" feature required me to log out first, which I was unable to do. Subsequently, a message appeared stating my session had timed out. Upon trying to log back in, I entered my phone number (the only contact information on my account as I did not use an email) for the 2-step authentication, yet the system claimed no account was associated with the number, despite having just recently logged in with it. I am reaching out for assistance as I was unable to provide contact information in my previous message. Please get back to me at [redacted] Thank you.

Subject: Account Reactivation Request Hi, I am reaching out to request the reactivation of my Facebook account associated with the email [redacted] Unfortunately, my account was reported by a group of users as a form of bullying, preventing me from accessing important information and staying in touch with others. I understand your policy requires real names, but for security reasons, I have used a code name. My profile contains my real picture for verification. For your reference, I have also submitted a copy of my voter's ID. I kindly ask for prompt reactivation of my account. Thank you, Arcie Villaluz Nunu Clix

I have had a concerning experience with a company named IndraStra Global. Their fraudulent copyright claims for Bensound's music caused my video to be taken down. Despite confronting them about this issue, they responded inappropriately by calling me names and requesting my personal information. This behavior is unacceptable and potentially unsafe. As a content creator who follows copyright laws, it is frustrating to have my work affected by false claims. The company's actions of harassing me and insisting on my address for a fraudulent claim are alarming and unfair. The situation is distressing and needs to be addressed promptly.

I experienced harassment from an administrator in Pantsuit Nation. The abuse of power, insults, and lack of response to my reports were distressing. Following this, I faced discrimination from another admin and was targeted by an individual expressing anti-Semitic views. Upon reporting the hateful comment, it was removed, but I found myself blocked from the group while the offender was not. Despite the content being labeled as hate speech, I, a Jewish woman reporting homophobia, was unjustly punished. The group's failure to address this discrimination is evident in their actions. Attempts to communicate were met with name-calling and further mistreatment, resulting in my being blocked from contacting them. As a last resort, I feel compelled to report the group for their prejudice and discriminatory behavior.

Hello, I currently have a Facebook account under the name "Giselle Cortes," which is correct. However, there is an old account on Facebook under the name "Giselle Cortez" with a Z at the end. I no longer have access to the emails or phone numbers associated with the old account to log in and delete it. I have tried everything but cannot access it. I am requesting that you please permanently delete the old Facebook account with the name "Giselle Cortez" as soon as possible. If you could confirm the deletion by emailing me at [redacted], I would appreciate it. Thank you.

Dear Team, I hope this message finds you well. I am facing an issue with my business account being hacked, and the hacker has misused my credit card for a significant advertisement expenditure. I have contacted Facebook support regarding this matter, but unfortunately, I have not received any response for over two weeks. In an attempt to secure my account, I enabled two-way authentication. However, I am now unable to log in due to my account being locked by Facebook. When I try to log in from a previously used device, I am presented with a list of browsers, which are unclickable. Upon selecting "continue," I receive a message that my log-in is not approved. I am seeking guidance on the next steps to regain access to my account and remove the lock. Additionally, I would like to know the procedure for removing my credit card to prevent any further unauthorized transactions. I have already blocked the credit card to prevent further misuse, but I am concerned about potential financial losses. I kindly request your prompt assistance and action in resolving this matter as soon as possible. Thank you for your attention to this urgent matter. Best regards, Sara E.

Dear Team, Greetings! I wanted to inform you that my business account was hacked, and the hacker used my credit card to run an advertisement with a significant amount of money. I have contacted Facebook through the support section but have not received a reply in over two weeks. To secure my account, I enabled two-way authentication, which now prevents me from logging in. When I try to access my account, Facebook informs me that it's locked until I attempt to log in from a previously used device. However, the list of browsers provided is unclickable, and when I select "continue," it says my login is not approved. I need assistance in regaining access to my account and removing the lock. Additionally, I would like guidance on removing my credit card to prevent further unauthorized transactions. I have already blocked the credit card to avoid any more misuse, but I am at risk of financial loss with no response from Facebook. I am eagerly awaiting your prompt response and actions. Sincerely, Sara E.

My Facebook account was recently removed following an unjust third-party complaint. The complaint is believed to be in retaliation for my page addressing complaints about Diamond Resorts. The page's purpose is to highlight issues and complaints related to Diamond Resorts. I am open to changing the page's name if it resembles theirs too closely. Originally named "Ka'anapali Beach Club - Timeshare," I am willing to modify it to "Ka'anapali Beach Club - COMPLAINTS" or "Angry Owners Of Ka'anapali Beach Club - Timeshares." I kindly request Facebook to reinstate my account to its previous state or consider the name change to address any concerns. Your prompt attention to this matter regarding the injustice would be greatly appreciated. Thank you.