I have a Facebook ads account, in which earlier I had listed a card of a Provate bank...

GetHuman2703088's Report a Problem issue with Facebook from April 2019

15 views | 425119 similar | 0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman2703088's own words
Lost my Debit card as a Primary payment method ... I have a Facebook ads account, in which earlier I had listed a card of a Provate bank.*But noting the problem of that banker blocking my payments almost every time, on the name of Securiry, i listed another Debit card of a Nationalised bank, where the payments can go smoothly.**But now Facebook is creating drama since several weeks. They treat that card as a credit card & restrict it for making payments. Which is absolutely wrong. There has been trails of chat communications, but to no solution.**They neither provide their official email I’d of Facebook customer care, nor they talk on phone calls.**Few days back, they somehow deleted my Old card from primary payment method, but they are not allowing me to pay thru my Alternate payment method, citing unethical & unpractical reasons.**Can you please help ?
They are not allowing my valid Visa Debit card to be accepted as my primary mode of payment.*This card has been issued by the largest banker of the country & I Facebook has also debuted payments several times with throw card.*But still they don’t allow, forcefully. They have no logical answer as to why they won’t allow.
Let Somebody from their Finance department talk to me, or give their email id. It’s not a big deal to convince, if a person has basic banking idea.
I am a regular customer since almost an Year, with my adds constantly running.
No
How GetHuman2703088 fixed the problem

We are waiting for GetHuman2703088 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2703088 fixes it.
This email address isn't valid

Facebook

Facebook ads
Report a Problem issue
Reported by GetHuman2703088
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 425119 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2703088 started working on this issue
Apr 8th, 2019 5:12pm
GetHuman2703088 indicated the issue is not fixed yet.
Apr 9th, 2019 3:33am
GetHuman2703088 indicated the issue is not fixed yet.
Apr 9th, 2019 5:25pm
GetHuman2703088 indicated the issue is not fixed yet.
Apr 11th, 2019 5:54pm
GetHuman2703088 indicated the issue is not fixed yet.
Apr 11th, 2019 6:01pm
GetHuman2703088 indicated the issue is not fixed yet.
Apr 13th, 2019 1:04am