March **, around *:**pm, a "session expired" prompted when I opened my Facebook app. Tr...
GetHuman2645186's Recover Hacked Account issue with Facebook from March 2019
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2645186's own words
March **, around *:**pm, a "session expired" prompted when I opened my Facebook app. Tried logging in but my password seemed replaced. Tried recovering it, but the recovery e-mail was also altered. I used my siblings' facebook account to search mine but it was already unsearchable and blocked. To our surprise, my account posted unlimited internet browsing promos on several buy and sell groups, the hacker replies to comments and pm's and sends plan rates that ranges from P*** to P*,***. I knew right then that my name will be used for scamming and stealing money from "availees" of the said internet plans.**And then came today, my cousin sent screenshots of her conversation with someone who ask her to inform me that I am already "famous" on facebook because of the posts of the victims of the scam. ** and that there are several negative comments on it and that I should return the money so I will be saved from this disgrace.**MY FACEBOOK ACCOUNT WAS HACKED AND TILL THIS DAY, I STILL CAN'T ACCESS IT. I have no plans of stealing or using a scam to earn money for my kids. I have a day job and a starting business, that alone can help us survive. My conscience is clear and God knows I did not steal anybody's hard-earned money thru that scam.**I am seeking help to anyone who can help me trace the hacker who use my name and facebook account to scam people. I am very much willing to coordinate with you and I promise to keep your identity private. My hands are tied because I don't even know how to trace him*her or cut the thread. Yes, I've already reported the account on facebook but it doesn't stop there. He*she should be traced and my name and account should be the last one he*she can use to steal money. PLEASE HELP.**- Abigail Bernadette
GetHuman2645186 did not yet indicate what Facebook should do to make this right.
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