So we own multiple businesses and operate them under VCS Companies. The person that se...

GetHuman2618591's Can't Access Business Page issue with Facebook from March 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2618591 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2618591 can let us know if they help or not.
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Top Tip from another customer
Only Admins are allowed to manage a business page. If you know there person that is the current Admin, you will need to request permission from them to become an Admin. If you previously were the Admin of the page and you no longer have access to the page, on the top of your Personal Facebook page, click the ?, then at the bottom click "Report a Problem" and let them know about the issue.
The issue in GetHuman2618591's own words
So we own multiple businesses and operate them under VCS Companies. The person that set these pages up, is no longer with us. I have figured out how to access, change password and post on our VCS AT&T Authorized Retailer page and all is fine. HOWEVER - the page, VCS Companies, I can't. I have gone through all of the information i have found from the previous employee but nothing is working. For the most part, when I do think I am getting somewhere, the password that is ultimately reset, is the password to the VCS AT&T Authorized Retailer page. recap - I am trying to gain access to VCS Companies page so I can login to it, do posts, etc... Please say you can help me. I can provide you with ownership information if you would like of the company and so forth. Just want to make my page work for us like we need it to. *THank you, *KElly Hartman Henke*VCS Companies **** Kerh Blvd. *Victoria, Texas *******The previous marketing person was Lynda Parma. Her email was *****@***.com but it has been turned off. IF is necessary to turn her email back on, I can certainly ask our IT guy.

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Facebook

Can't Access Business Page issue
Reported by GetHuman2618591
Mar 28th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 408263 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2618591 started working on this issue
Mar 28th, 2019 7:18pm