Hi i’m Benny Finlay on Facebook, I run DaddyPoppins page, Waterford Dyspraxia*DCD (my I...
GetHuman2617346's Report a Problem issue with Facebook from March 2019
Help with my Facebook issue
The issue in GetHuman2617346's own words
Hi i’m Benny Finlay on Facebook, I run DaddyPoppins page, Waterford Dyspraxia*DCD (my Instagram account DCDynamos is linked to this) and have also recently become an admin on Liberty Blue Estate Agents page. **My issue is not really with Facebook but accessing DaddyPoppinsIreland Instagram account, which should be connected to Facebook.com*DaddyPoppins.**I try to log into Instagram it askes me to put in a security code. * factor authentication is on but I’m not receiving the code to (Ireland) ********** which is the correct number. It’s not allowing me to change the number and the only other option is an email address which is my agents for me *****@***.com. They received an initial email but advised to send future codes to my number. Now I’m stuck as any time I open the app on the @DaddyPoppinsIreland insta account I’m forced to try send this code to my phone or the mmkagency email. It arrives to neither. **I requested help through Instagram before and (got a reply mail from Facebook) asking me to send a photo of me holding a code with my address but got no where as they wanted me to log in. I can’t. As I don’t have and can’t receive the security code. This is my entire issue.**I can log into Instagram using my Facebook login but it goes to my DCDynamos insta account instead of DaddyPoppinsIreland. I can also receive codes from Apple, gmail and twitter to the same phone number. If someone could ring me on it I can answer the same phone. I just need to turn off * factor authentication so I can access my account. **Is there anyway you can help out? You should be able to see that I have posted to Facebook via Insta from this account up until around * weeks ago when this issue occurred. I can provide any info you need bar this security code as I am not receiving it. **Also if you check DaddyPoppins.com you’ll see it’s linked to Facebook, Instagram and Twitter. Both Facebook and twitter will have decent posts*tweets of me asking for help with this exact problem. **I’d really really appreciate your help. Over * years I’ve built my account up to almost *k followers and I really don’t want to start again. **Thank you for reading. Please help me (or point someone in the Instagram team in my direction). **Kind regards**Benny Finlay *Aka Daddy Poppins
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