My son who is eight years old signed up for Facebook using my e mail address and mobile...
GetHuman-jmbjenny's customer service issue with Facebook from March 2019
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jmbjenny's own words
My son who is eight years old signed up for Facebook using my e mail address and mobile number and did so from my laptop. I cannot seem to delete his account AND I would like to establish my own Facebook account using my own name, e mail ( the one he used without my permission ) and my current mobile number. I don't want to have to create a new separate e mail address to do so. I filled out the form to have his account deleted as a minor and it says that I would receive and e mail to let me know they have received it, yet I still have not heard from them and my son's account is still active. It is under his name-Drew Malouf and he listed his phony date of birth as *******. This is FALSE! How do I completely remove him since he is under age and set up my own account? Very frustrating that Facebook has no way to talk to a live customer support person. Seems something should be done through the legal system especially for parents who have minors whom they want to remove from Facebook but are met by a dead end!
GetHuman-jmbjenny did not yet indicate what Facebook should do to make this right.
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