Basically, I've been trying to create a fb ad for my new online store ive created not t...

GetHuman-zackn's customer service issue with Facebook from March 2019

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The issue in GetHuman-zackn's own words
Basically, I've been trying to create a fb ad for my new online store ive created not to long ago so I can get sales. But its not working . every time I click publish its just says "* ads couldn't upload" then I thought I was doing something wrong like my ad image was wrong or too big or maybe try a different targeting strategy. I even went on google to find out what was wrong. Went back on fb changed things up a bit and made it perfect. Guess what though? It still said the same thing over and over and over again smh. Didnt think things would've got any worse until fb did a security check and locked my account. Its been * weeks now and my account hasn't yet been cleared and its honestly frustrating. Ive worked so hard creating my store and looked forward in using fb ads on helping me with my goals. I don't want to quite and I'm not planning to. Please get back to me as soon as possible. *Best Regards. Zack

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Facebook

Customer service issue
Reported by GetHuman-zackn
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 407588 others
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Timeline

GetHuman-zackn started working on this issue
Mar 28th, 2019 8:18am
GetHuman-zackn indicated the issue is not fixed yet.
Mar 31st, 2019 8:39am

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