Hi, My name is Yassine El Mouniri and I have a facebook account that I haven't been abl...

GetHuman2604359's Recover Disabled Account issue with Facebook from March 2019

8 views | 405795 similar | 0 following
Help with my Facebook issue
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GetHuman2604359's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2604359 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2604359 can let us know if they help or not.
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Before contacting them, items GetHuman2604359 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2604359's own words
Hi, My name is Yassine El Mouniri and I have a facebook account that I haven't been able to login to since December ****. I have been trying to recover my account but it was never successful. I tried to cal facebook but it never worked. *I don't have access to the hotmail account that is linked to my facebook account so I am unable to do the forgot password process. I tried it many times but it never worked. I am really desperate especially it is very important for me to login to facebook. My life is there. So basically I am asking for help to recover my account. I forgot the password and now I am trapped, I don't know how to connect to my account anymore. I am ready to send any ID or Passport Picture to identify myself or answer any question. Please help me with this. *Account name: Yassine El Mouniri *You will see that I didn't login from last december ****

GetHuman2604359 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman2604359
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 405795 others
0 customers following this

Timeline

GetHuman2604359 started working on this issue
Mar 27th, 2019 3:39pm

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