We recently had a post on our business page (posted Sat., March **, ****) that simply f...

GetHuman2603772's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2603772's own words
We recently had a post on our business page (posted Sat., March **, ****) that simply featured the Premier of Ontario after he dropped in to purchase a meal from our store. We thanked him for his business and his support of small business like ours. We were then harassed, accosted, and threatened both online and in-store. We were forced to remove the post on March **, **** after threats to our business. Certain individuals decided to write negative reviews of our business that were completely unrelated and unsubstantiated. The person in question has been banned from our page but I can't seem to report her poor review for removal. The person in question is Kelly McNally McGarry who I have reported to the police and to our local MPP. Could you please help us and have her review removed immediately? *With Kindest Wishes,*Seasons Fine Foods

GetHuman2603772 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman2603772
Mar 27th, 2019 - 2 years ago
Fixed
GetHuman2603772 shared how to fix
Seen by 5 customers so far
Similar issue to 405642 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2603772 started working on this issue
Mar 27th, 2019 2:18pm
GetHuman2603772 shared this issue with your circles on Google+
Mar 27th, 2019 4:22pm
GetHuman2603772 confirmed the issue is fixed. Hooray!
Mar 30th, 2019 5:37pm

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