My Facebook has been hacked into the last time I had it was December **th I had sent yo...

GetHuman2599847's Hacked or Disabled Accounts issue with Facebook from March 2019

9 views | 404227 similar | 0 following
Help with my Facebook issue
GetHuman2599847's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2599847 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2599847 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2599847's own words
My Facebook has been hacked into the last time I had it was December **th I had sent you all my information I have sent you my ID to prove to you who I am you let me in and about four hours later somebody hacked back into my Facebook account which is Michelle Bernard it is ba r n a r d. On my Facebook Ed has a picture of my grandparents as the cover and the profile and has me as a baby and my grandmother holding me I'm out of Mount Dora Florida my old Yahoo to this account is charlena brooks.com yahoo.com I've told you all several times written you several times and told you I cannot get back in that Yahoo account that's why I gave you my new Gmail account plus my telephone number that I had Facebook on and would have posted many pictures and videos from my phone I would like my Facebook back I don't want to make a new one I have sent you my ID my photo ID and you all gave me Mike Facebook back January or December December the **th I think it was and matter fact I did a live video on Blue Mountain Oregon and a couple hours later I tried to get on my Facebook and somebody had changed it. Which if I am correct I would like to file charges on whoever did it and I think it would be a John Paul Douglas Wolcott and the reason I think he did it is because I would not accept him as a friend and now on my Facebook he is one of my friends that I did not approve of so please I would like my Facebook back I would also like to find out who hacked into my Facebook and if I can press charges against them a matter of fact there might be two people who did it

GetHuman2599847 did not yet indicate what Facebook should do to make this right.

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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman2599847
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 404227 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2599847 started working on this issue
Mar 26th, 2019 9:02pm
GetHuman2599847 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:45am
GetHuman2599847 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:49am
GetHuman2599847 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:50am
GetHuman2599847 indicated the issue is not fixed yet.
Apr 17th, 2019 6:49pm

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