cancel old account and create a new account as there is a change in the e-mail address i have
GetHuman2598996's customer service issue with Facebook from March 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2598996's own words
log into an old account but the e-mail addressed i used is no longer in service. so i wanted to open a new account, but it seems that my old account is still active and i tried to set up a new account* thus facebook assumed I wanted to have two accounts. and that is not the case.....i just want one account, either fix the old one or open a new one. thank you ... a number of years ago I opened a facebook account but seldom used it. when I tried to log on I was asked for my password which I had forgotten and the e-mail I used was no longer available (*****@***.com). I tried to get a new account and was "disabled" by your computer several times. Please cancel my old account and allow me to open a new account with my new e-mail (I*****@***.com). thank you very much, Irene Taparauskas.
frustrated 'cause I am getting nowhere
..i just want one account, either fix the old one or open a new one. thank you
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