My name is Robert Merrihew. I got locked up and when getting out tried to retreive my a...

GetHuman-robmerri's Recover Account issue with Facebook from March 2019

7 views | 402182 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-robmerri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-robmerri's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-robmerri will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-robmerri can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-robmerri may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-robmerri's own words
My name is Robert Merrihew. I got locked up and when getting out tried to retreive my account. I could not remember the phone number I had with my old account much less the password to my old facebook account and old email password. Therefore I said the heck with it and tried opening a new account when I had repeat failed attempts to get in my old account. The problem is I just got a new safelink phone thats with tracphone. Phone number ***-***-****. But apparently someone named Cuba Freeman had this number before me along with the same number attached to his to his facebook account. Now when I enter my new number to open a facebook account it FORCES me into Cuba Freemans account not allowing me to open my own. Im sure Cuba Freeman whom I dont know dont want me in his account nor do I wanna be. I want my own account. Now on my safelink phone Im outta of the free data I get each month for being disabled burning it up trying desperately to deal with this. No internet service on my safelink phone I been trying to deal with this. Now Im making this contact with you via my girlfriend Jannie Drummonds number ***-***-****. I get to my e-mail from this phone (my girlfriends) or you can text me on my safelink phone. Pease fix this problem for me. Thank you

GetHuman-robmerri did not yet indicate what Facebook should do to make this right.

How GetHuman-robmerri fixed the problem

We are waiting for GetHuman-robmerri to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-robmerri fixes it.
This email address isn't valid

Facebook

Recover Account issue
Reported by GetHuman-robmerri
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 402182 others
0 customers following this

Timeline

GetHuman-robmerri started working on this issue
Mar 26th, 2019 7:03am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies