My Facebook account was de-activated due to me sending a link to my friends and family...

GetHuman-ellaguin's Hacked or Disabled Accounts issue with Facebook from March 2019

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ellaguin will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ellaguin can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ellaguin's own words
Send a link of a competition to my friends and family ... My Facebook account was de-activated due to me sending a link to my friends and family so they could register for a pre-sale ticket competition which was for a music festival. I am annoyed because I am now not able to contact anyone off Messenger or Facebook. I have realised that this may have been alarming due to Facebooks security reasons, however I have written two explanations already explaining the same thing twice when the link has been previously blocked from me being able to send it. This is purely a link so I can earn points to win a competition for myself and my other friends and I would like my account back as soon as possible please.
That this is not someone hacking my account
Re-activating my account asap please!
I have always respected the rules of Facebook and am only a regular user of Facebook Messenger
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Hacked or Disabled Accounts issue
Reported by GetHuman-ellaguin
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 402043 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-ellaguin started working on this issue
Mar 26th, 2019 5:36am

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