I receive an email: How to block hacker uploading videos?*Anonymous Hacker - Franchesca...

GetHuman-skblhov's customer service issue with Facebook from March 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-skblhov's own words
I receive an email: How to block hacker uploading videos?*Anonymous Hacker - Franchesca ******@***.com**FINAL WARNING *****@***.com!*You have the last chance to save your social life - I am not kidding!!*I give you the last ** hours to make the payment before I send*the video with your masturbation to all your friends and associates.*Anonymus hacker*The last time you visited a erotic website with young Teens,*you downloaded and installed the software I developed.*My program has turned on your camera and recorded your act of*Masturbation and the video you were masturbating to.*My software also downloaded all your email contact lists*and a list of your Facebook friends.*I have both the 'Digitalgraphics.mp*' with your masturbation*and a file with all your contacts on my hard drive.*You are very perverted!*If you want me to delete both files and keep your secret,*you must send me Bitcoin payment. I give you the last ** hours.*If you don't know how to send Bitcoins, search Google.*Send **** USD to this Bitcoin address immediately:***ASu*E*M*hYrBpZe*VCiNHdg****bv*DGw*(copy and paste)*** BTC * **** USD right now, so send exactly *.****** BTC*to the address above.**Do not try to cheat me!*As soon as you open this Email I will know you opened it.**This Bitcoin address is linked to you only,*so I will know if you sent the correct amount.*When you pay in full, I will remove both files and deactivate my software.**If you don't send the payment, I will send your masturbation video*to ALL YOUR FRIENDS AND ASSOCIATES from your contact list I acquired.**Here are the payment details again:**Send *.****** BTC to this Bitcoin address:*----------------------------------------**ASu*E*M*hYrBpZe*VCiNHdg****bv*DGw*----------------------------------------*You **n visit the police but nobody will help you.*I know what I am doing.*I don't live in your country and I know how to stay anonymous.**Don't try to deceive me - I will know it immediately - my spy ware is*recording all the websites you visit and all keys you press.*If you do - I will send this ugly recording to everyone you know,*including your family.*Don't cheat me! Don't forget the shame and if you ignore this message*your life will be ruined.**I am waiting for your Bitcoin payment.**Franchesca*Anonymous Hacker*P.S. If you need more time to buy and send *.****** BTC,*open your notepad and write '**h plz'.*I will consider giving you another ** hours before I release the vid,*but only when I see you are really struggling to buy bitcoin.
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Customer service issue
Reported by GetHuman-skblhov
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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GetHuman-skblhov started working on this issue
Mar 12th 8:18am