Dear,*The account I registered with my current email******@***.com* has not been used f...

GetHuman2458943's customer service issue with Facebook from March 2019

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Help with my Facebook issue
GetHuman2458943's next move: go to the Facebook help center.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2458943's own words
Dear,*The account I registered with my current email******@***.com* has not been used for a long time. Recently, I found that my account could not log in normally after logging in. I need to verify with my friends to activate the login.*But none of the five friends the system gave me was on facebook anymore, and I could no longer get in touch with them. In the QA page said, if the friends cannot be contacted, you can click the "edit" button on the page to replace the list of five friends given by the system. But in practice, there is no "edit" button on the page.*The second way of security verification is to submit personal id photos online. However, no matter how I upload the photos, I am always prompted with failure in the end. I have uploaded my id photos, passport, driver's license, business card.*Please help me find my account bake, this is my main account. I have used this account for many years, and now I still hope to keep in touch with my friends.*Thanks very much! Waiting for your replay.
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Facebook

Customer service issue
Reported by GetHuman2458943
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 371659 others
0 customers following this
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Timeline
GetHuman2458943 started working on this issue
Mar 12th 5:23am
GetHuman2458943 shared this issue with others over email
Mar 12th 5:23am
GetHuman2458943 shared this issue with others over email
Mar 14th 9:40am
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Mar 14th 9:40am