Hello,**I recently purchased a new iPhone and thought I had all of my passwords backed...

GetHuman-lisalyk's customer service issue with Facebook from March 2019

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The issue in GetHuman-lisalyk's own words
Hello,**I recently purchased a new iPhone and thought I had all of my passwords backed up. When I went to log on to Facebook, I could not remember my password. I went to retrieve my password, and realized that the email that was on my account (*****@***.com) had been canceled a few years back and I do not have access to it. I went through the steps and sent in a picture of my drivers license. I did receive an email to reset it, but when I put in a new password, the screen just froze. It will not let me in again. **after doing this, I realized there was another FB account with my name, Lisa Lykken- I deleted that account. The account I want to access is Lisa Sheehan-Lykken. This is the account I have been using for many years...…. Please help
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Facebook

Customer service issue
Reported by GetHuman-lisalyk
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-lisalyk started working on this issue
Mar 12th 12:52am