Yesterday I lost access to my Facebook marketplace. When I tap on my marketplace app on...

GetHuman2323039's customer service issue with Facebook from February 2019

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The issue in GetHuman2323039's own words
Yesterday I lost access to my Facebook marketplace. When I tap on my marketplace app on my IPhone the page comes up blank. I think I might know why...I got a notification to remove a post of mine, which was a selling of a couple of theramometers. Without looking into the fine print, I removed the post from marketplace but posted it back on a different, local private sellers group through Facebook but NOT on marketplace. Shortly after that, I noticed I didnt have access to the marketplace page. I’m truly sorry for my mistake. I didn’t realize the posting regulations*rules were for all seller groups on Facebook, just marketplace. I’ll never repost something that I’m asked to take down. I’ve never had any other troubles or issues on Facebook or the marketplace. I would sincerely appreciate and be grateful for a second chance at having access to my marketplace page again. Would you please consider helping me restore it? I’m happy to answer any more questions, if need be. Thank you!*Andrean Jones
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Facebook

Customer service issue
Reported by GetHuman2323039
Feb 28th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 354017 others
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Timeline
GetHuman2323039 started working on this issue
Feb 28th 2:31am