Hi my name is Robert Whitton my Facebook got hacked a week ago so I made a new one beca...

GetHuman2321016's customer service issue with Facebook from February 2019

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Help with my Facebook issue
GetHuman2321016's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2321016 will want to follow the link below to head to their help center. We will check on GetHuman2321016 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2321016 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2321016's own words
Hi my name is Robert Whitton my Facebook got hacked a week ago so I made a new one because they would not let me in my old one due to not having a email and I went to get on it today and that one is blocked for me getting on it to pardon my French this is really starting to **** me off that other people can get into my Facebook and I can't what kind of system are you guys running here it's ridiculous when the person that makes it can't even get into it but yeah other people can furthermore there still somebody successfully using my old Facebook which is unfair and you guys keep inconveniencing me I'm really getting tired of it so now I want to know what you're going to do to help me because I shouldn't have to go through this every day I work I'm a father a single father and I don't have time for hours to sit here on my **** phone
GetHuman2321016 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2321016
Feb 27th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 353662 others
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Timeline
GetHuman2321016 started working on this issue
Feb 27th 9:40pm
GetHuman2321016 shared this issue with friends on Facebook
Feb 27th 9:47pm