I am writing to report a product listed by Shannon Carlyle for "GE Profile White Fridge...

GetHuman-acstelli's customer service issue with Facebook from February 2019

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The issue in GetHuman-acstelli's own words
I am writing to report a product listed by Shannon Carlyle for "GE Profile White Fridge with Warranty." I purchased this for $*** in December and Shannon's business, TV & Appliance of Sanford, NC delivered it to our home for an additional $**. Although advertised as in "excellent" condition, the fridge cannot maintain a temperature over ** degrees and the water system leaks. I have called and texted many times looking for a repair of replacement per the warranty, but here we are *.* months later and I have spent $*** for a fridge that does not work. I have had many promises of delivery of a new fridge or of a repair with the required parts, but now I meet voicemail boxes that are full or not set up, no solution in sight. I would like my money refunded and this seller blocked as a protection to other buyers.
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Facebook

Customer service issue
Reported by GetHuman-acstelli
Feb 27th, 2019 - 3 mons ago
I have an issue with Facebook too
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GetHuman-acstelli started working on this issue
Feb 27th 5:25pm