Facebook marketplace is not working correctly. I can’t access the “YOU” function. And n...

GetHuman643215's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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The issue in GetHuman643215's own words
Access the “YOU” function to see all my ads and listings. ... Facebook marketplace is not working correctly. I can’t access the “YOU” function. And now I can only see four ads and I cannot communicate with people in marketplace. I am losing money and very frustrated can you please help me with this issue. This is been going on for at least a month and it’s getting worse for some reason. My account works fine on the Computer. But not on my iPhone *s. We tried my account on my boyfriends iPhone *s and it does not work on his either. But he has no problem with his Facebook account on his iPhone. That tells me it is most definitely a Facebook computer type error. If you can call me at ***-***-**** can help me solve this as soon possible. My name is Lori. Thank you.
This is a Facebook Marketplace computer error on Facebooks end.
Call me and tell me how to fix it on Facebook Marketplace’s end.
* years
Unloading and deleting the app, reinstalling the app, restarting the phone, closing all windows and webpages, checking the function on the computer, checking the function on other iPhone *S’s, checked in Facebook help center, checked and the community help center....
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Facebook

Facebook Marketplace
Customer service issue
Reported by GetHuman643215
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 298 customers so far
Similar issue to 339285 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman643215 started working on this issue
Feb 18th 3:35pm
GetHuman643215 confirmed the issue is fixed. Hooray!
Feb 19th 12:51am
GetHuman643215 shared this issue with friends on Facebook
Feb 19th 12:52am