Ok so I had my fb name as something other than whats on my ID. Facebook locked me out o...
GetHuman2211256's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2211256's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211256 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211256 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2211256's own words
Ok so I had my fb name as something other than whats on my ID. Facebook locked me out of my account and wants me to verify my identity by sending a pick of my ID which i have no issues with and sent them a picture of it. My problem is that the email address i originally started my facebook account under, is a windows live email that i havenet had access to in years as i use gmail now. The email *****@***.com that i cant access which i use to log into facebook is the one they would be emailing me back about my identity verification so i can log back in. But i cant get into that email to check it thus preventing me from being able to finish the identity verification and log back. Im sure there has to be a way around that. I can give whatever info needed to get me back in. Please tell me there is something that can be done....
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