I am an admin on South Brandon Worship Centers Facebook page. We recently (Dec **th, we...

GetHuman1927844's customer service issue with Facebook from January 2019

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The issue in GetHuman1927844's own words
I am an admin on South Brandon Worship Centers Facebook page. We recently (Dec **th, week and a half ago) asked for a name change to Overflow Church. We got an email from Facebook on Saturday Jan *th saying it had been approved. However, that was * days ago and the name never actually ever changed. We were able to change our handle (@myoverflowchurch) but that’s it. When will the change happen? Was it an oversight and Facebook thought they already changed it?
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Facebook

Customer service issue
Reported by GetHuman1927844
Jan 9th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 284969 others
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GetHuman1927844 started working on this issue
Jan 9th 4:35am