My account was disabled without notice. It now wants me to upload a license who passpor...

GetHuman1926764's customer service issue with Facebook from January 2019

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The issue in GetHuman1926764's own words
My account was disabled without notice. It now wants me to upload a license who passport, either of which I have. I have had this account for over * years and play games associated with it that I have spent money on. In the past this had happened due to suspicious activity on my account. Facebook gave me the option to identify posts I created or identify friends photos. I chose to pick out posts I created. My account is not fake. I have had it for over * years and invested money and time. I now have lost photos that I can no longer get back, contact with friends and family as well as fun. I would like to be given the option to identify my post to prove my identity as I do not have license or passport to submit. This is completely unfair. I have been a loyal and rule abiding member for almost a decade. My e-mail is JennyM*****@***.com. Please rectify this situation as soon as possible since there is no phone number to speak to a human
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Customer service issue
Reported by GetHuman1926764
Jan 9th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1926764 started working on this issue
Jan 9th 3:00am