My account was disabled without notice. It now wants me to upload a license who passpor...

GetHuman1926764's customer service issue with Facebook from January 2019

2 views
 | 
284893 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1926764's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman1926764 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1926764's own words
My account was disabled without notice. It now wants me to upload a license who passport, either of which I have. I have had this account for over * years and play games associated with it that I have spent money on. In the past this had happened due to suspicious activity on my account. Facebook gave me the option to identify posts I created or identify friends photos. I chose to pick out posts I created. My account is not fake. I have had it for over * years and invested money and time. I now have lost photos that I can no longer get back, contact with friends and family as well as fun. I would like to be given the option to identify my post to prove my identity as I do not have license or passport to submit. This is completely unfair. I have been a loyal and rule abiding member for almost a decade. My e-mail is JennyM*****@***.com. Please rectify this situation as soon as possible since there is no phone number to speak to a human
GetHuman1926764 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1926764 fixed the problem
We are waiting for GetHuman1926764 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1926764 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1926764
Jan 9th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 284893 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1926764 started working on this issue
Jan 9th 3:00am