Recieved a message from a Friend on Facebook Messanger. "Marcus **" and a link. I click...

GetHuman-mgranlun's customer service issue with Facebook from January 2019

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The issue in GetHuman-mgranlun's own words
Recieved a message from a Friend on Facebook Messanger. "Marcus **" and a link. I clicked on the link and it sent me to a website that would let me win free stuff. Ibassumed it was spam or a hacjed account. Next day i am logged out of my account. I input the Username and Password and to login in, Facebook says it sent an SMS Code Generator code to my Phone but i never get the code. I get a message from friends saying I sent them a message of their name and an emoji, just like the one i recieved. I assume my accout was hacked and I cannot access it anymore. I can still use the Username and Password to login but without a "Code" from "Code Generator" I cannot login. Help?
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Customer service issue
Reported by GetHuman-mgranlun
Jan 9th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mgranlun started working on this issue
Jan 9th 1:04am