NO!! THE PROBLEM IS NOT FIXED!!! I NEED MY ACCOUNT BACK PLEASE!!!

GetHuman-mynew's customer service issue with Facebook from December 2018

14 views | 271409 similar | 0 following
Help with my Facebook issue
GetHuman-mynew's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mynew will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mynew can let us know if they help or not.
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The issue in GetHuman-mynew's own words
I was trying to see what I posted!!! I followed the link provided by Facebook!!!! It's your link!!! Why are you ... I no longer have the phone number and I don't have the password for the email I used to set up my Facebook account. Facebook updated and added an action. "Not spam!" or "I didn't post this!" I accidentally hit "I didn't post this" and Facebook forced me to reset my password! I don't remember my password so I can't change it! Before I could get back into my account, my girlfriend used my phone and she logged me out of my Facebook account! No access to the attached phone number or email!!! I need my Facebook account back. I've got so much of my life stored in that account!
We followed the link to Facebook to post the Posts you were making us clarify! They Facebook link is offered!! We use it!! Why are you asking us to tell you if it's spam or not!!!!??????? It's your Link!!!
LET ME BACK INTO MY ACCOUNT PLEASE!!
I've had the same account since May of ****! I have thanked Facebook many times for connecting me with people who I love and lost track of!!!
I've tried everything!! I even text the old number asking the new owner to text me the code after I initiate them!!!! I've tried to get the password to the Yahoo account used to set up my Facebook account!!! I've been trying for nearly a month!!! Short of having someone hack my own account,, I've tried everything I know of!!! I need my Facebook account back!! Now please!!!
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Facebook

Stupid not spam * I didn't post this! Bullsh*t!!!
Customer service issue
Reported by GetHuman-mynew
Dec 29th, 2018 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 271409 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mynew started working on this issue
Dec 29th, 2018 4:26am
GetHuman-mynew indicated the issue is not fixed yet.
Dec 29th, 2018 11:56am
GetHuman-mynew indicated the issue is not fixed yet.
Dec 29th, 2018 12:24pm
GetHuman-mynew indicated the issue is not fixed yet.
Dec 29th, 2018 12:27pm
GetHuman-mynew indicated the issue is not fixed yet.
Jan 1st, 2019 12:50pm
GetHuman-mynew indicated the issue is not fixed yet.
Jan 1st, 2019 12:54pm

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