Facebook Customer Service Issues

I last accessed Facebook about a year ago. However, this year I have been unable to log in as it keeps stating that my page is under review. I am unable to access my account, and this message has persisted despite my long history with the platform for over a decade. I have been using the same name and have not received any response to my attempts to regain access to my account. I am eager to retrieve my account as it holds valuable memories and connections with friends I have not contacted in a while. My name on Facebook is Macdog Azzjroc.

I am concerned about my Facebook account's security. My girlfriend, Cristina Abnar, and her sister seem to have access to my account without my permission. I am unable to see their activities on Messenger and Facebook, and when I checked my security settings, I discovered they were added as people who can access my account. This breach of privacy extends to many others who I did not authorize to access my account. I am reaching out for assistance as my English spelling may not be perfect. I have tried to reach out to the Ombudsman, but would like to resolve this with Facebook first. If someone could call me at [redacted]1, I can provide more details. Thank you for your help. Farzad Abnar

Hello, I am Josiah B. and I am encountering issues with my Facebook account. While messaging someone on Messenger, my account was suddenly disabled without any prior warning or explanation. I have already submitted an appeal with my driver's license attached but have not received any response yet. I am concerned about the security of my account as I have not violated any terms of service. I believe this might be a mistake that needs to be reviewed. I rely on Messenger to communicate with my classmates regularly. I am hopeful this matter can be resolved promptly as I value your assistance. Thank you for your time and I eagerly await your response.

Dear Sir, I recently received two consecutive notices regarding violations of the Facebook community standards from the FB Help Team, resulting in a 24-hour posting restriction. I reached out via Messenger on December 20th in Japanese to inquire about the alleged violation. The content in question was a video showcasing daily religious customs without any inappropriate imagery or text. Despite requesting a re-examination promptly, I only received a reply on December 26 after multiple follow-ups. To my dismay, on the same day, I received a second violation notice and faced a 24-hour penalty for similar content shared in different groups. I have since requested a re-examination in Japanese via Messenger but have not received a response from Facebook to date. My requests are simple: I wish to repost the content following a proper re-examination, and if my appeal is upheld, I kindly ask to have my record cleared of these violations. Enclosed are excerpts of our conversations on Messenger for your review. Your prompt acknowledgement of this message would be greatly appreciated. Thank you for your attention. Best regards, Atsushi Akaboshi 赤星 篤

On December 14th, I purchased a new phone and attempted to update my phone number on Facebook. Unfortunately, after logging out and resetting my password, I am unable to access my account. Despite confirming my new phone number, the provided code did not work due to using an old password. I have been locked out for two weeks now. I have submitted my government ID twice and sent multiple help requests to Facebook with no success. I am concerned that my account may be compromised and would appreciate it if Facebook could send a text to my new phone number, enabling me to regain access to my account.

Hello, my name is Riley Adamson and I recently experienced a security breach on Facebook. I am now 16 years old, and I originally created my Facebook account when I was 8. My mother actually set it up for me. She also created my Hotmail account, which I haven't needed until now, and unfortunately, I can't remember the password. I received notifications on my phone at 4 am indicating someone was trying to access my account, but I was asleep and couldn't respond at that time. Despite knowing all my previous passwords, none of them seem to work as my password has been changed. I'm eager to regain access to my Facebook or have the compromised account removed. Could you please assist me or guide me to the right resources for help?

Hello, I encountered an issue with my Facebook account recently. After attempting to share a page linked to my account, I was unexpectedly locked out and prompted to submit an image of myself for verification. I experienced a similar situation previously, but did not receive any follow-up from Facebook. Consequently, I created a new account. The original account I was using has now been locked, and I am uncertain why. The page in question, "Marked Improvement Headlight Restoration," is related to a small business endeavor I am launching. I have been diligently promoting the page to garner support. I am Mark Ellul, and it seems there may be confusion regarding my intentions with this business. I am reaching out for assistance in regaining access to my account, as I have invested significant time in developing my business page. Notably, my main Facebook page features an image of the Morph character rather than a photo of myself. Any help with this matter would be greatly appreciated. Best regards, Mark

I recently started using Facebook messenger and needed to add pictures to set up my profile. Unfortunately, my account was disabled, and I am unsure why. Due to concerns about privacy, I only used my first and middle name on my profile, omitting my last name to avoid potential hacking of personal data. It would be helpful if Facebook allowed users to have a creative profile name while still having personal information for sign-up. My disabled account was named TOM JAMES. Worried about my ill relatives in the Philippines, I created a new account named TOM NICK to communicate with them, as they rely on my support. It has been a few days, and I would appreciate assistance in resolving this issue so I can reconnect with my family. Thank you for your time and help in resolving this matter.

Two of my friends' accounts have been affected by a virus that enables the hacker to access their accounts. This isn't the first time I've encountered this virus claiming to have a YouTube video, but it is the most recent and widespread incident I've seen. I'm concerned about who else might be targeted by this, and I hope Facebook will improve its cybersecurity promptly. If there is no action taken in the next year or few months, I might consider quitting Facebook and Messenger. I will also advise my friends to uninstall the app and stop using the platform. If this information spreads widely, it could impact Facebook's stock and job opportunities. Please address this issue and implement the necessary measures. Thank you.

I am having trouble logging into my Facebook account as they are requesting a photo of me. I tried uploading my only photo from my downloads, but Facebook is asking for it to be in a different format like gif, which I don't understand. I am not tech-savvy and struggling with this new computer. I don't have anyone to turn to for help except the community here. You can reach me at [redacted] for any responses as I use raoulcarr1 for Facebook to avoid cluttering my main email. I rely on Facebook for job searches and local buy-sell-pages, so this issue is urgent for me.

Hello, I am a new member on Facebook, and I recently encountered an issue with my account. After logging in, I received a message informing me of a login restriction due to suspicious activity. Following the prompting to verify my identity by submitting a photo, I still remain unable to access my account. Facebook mentioned emailing me with the outcome, but I have not received any correspondence. I kindly request assistance in rectifying this situation promptly so I can regain access to my account. Thank you, Meriska

My Instagram account, @DanielleBaloo, has been disabled for the third time this month despite adhering to all Terms of Service. It has now been three days since I submitted the issue without receiving a response. This account is crucial for my business, DanielleBaloo INC, a registered LLC. I can provide the articles of incorporation if required. My lawyer is prepared to intervene if this problem persists. In the past, my account was reinstated with apologies for wrongful disablement. Can the account be verified like my Facebook page, Facebook.com/DanielleCosplay, to prevent recurrent suspensions? These disruptions have significantly impacted my business and have been emotionally draining, given my careful compliance with guidelines.

I have a Facebook account with two under Tasha Hubbard and one under Muva Moon. Unfortunately, I can't remember or access the passwords for them. It bothers me that these pages are public but inaccessible to me. I have important photos on one of them that I can't download to save memories of relatives who have passed away and my children when they were young. I really need help accessing and deleting the photos from these two accounts. I've tried everything I can think of, but I still can't retrieve my pictures and memories. It's frustrating to accept that they might be lost forever online. Any assistance would be greatly appreciated.

Hello, I am Evangelist Kevin Devanny. I encountered an issue with my Facebook page when trying to convert my profile into a fan page. Despite the availability of the option, Facebook prompted an error message stating that the action cannot be performed on my profile. I have observed this conversion successfully done for others, and I am uncertain why I am experiencing this restriction. I urgently require assistance in converting my profile to a fan page without losing any connections. Facebook's regulations seem to impede a quick resolution. In addition, I faced potential account lockout and verification requests. Communicating with Facebook support has been challenging. I kindly request guidance on resolving these matters promptly. Thank you.

Help Needed - Account Lockout Since [redacted] I urgently require assistance to unlock my account that I've had since [redacted]. This situation is impacting my finances daily, as my business group is linked to my personal account. 1. I have already submitted my ID. 2. I provided a photo of myself with the first code yesterday. 3. Today, I sent a photo of myself holding the second code. 4. I've followed up with numerous emails. Despite submitting two different codes, my account remains inaccessible. If I have violated any rules, kindly guide me on the matter. The inability to access my pages and group is causing a loss of income, and I am extremely frustrated. Codes: 1. [redacted] 2. [redacted] Sheila D. [redacted] Gifford Tram Malvern, Arkansas Email: [redacted] Phone: [redacted] My Maltese, Addy Mae, is featured in my profile picture.

Hello, I've been unable to access my account that I've had for several years. I've been trying to regain access for about two weeks now without any success. Out of frustration two weeks ago, I created another account under the name Michael Bernard. My primary account is under Mike Bernard and includes the pages I manage: Underwater Salvage, Turban HD Riders, American Muscle Cars, and Exotic Supercar Imports. Previously, I was an administrator for a company I left four months ago, Carz & Vanz. My old email was [redacted] and I believed my account was associated with the email [redacted], which seems to be inactive. The mobile number linked to my account was [redacted], but it's no longer in use as it was a company number. My new mobile number is [redacted]5. When I first opened my account, the email used was [redacted]

Last year on my birthday, I hosted a fundraiser for animal rescue families and we received donations. This year, I repeated the fundraiser, but the organization never received the money. I recently learned that they do not have a connected PayPal account. The director informed me that other volunteers also faced issues with fundraisers not reaching the organization. I am eager to assist the director in setting up the necessary arrangements to collect all donations. I want to ensure every penny reaches the agency. Please advise me on the steps to rectify this situation. Thank you, Lisa B.

Hello, I am looking to utilize an advanced Facebook search function to target specific demographics. I aim to filter users based on criteria such as gender, location (residing in a particular country), hometown, and age group. I came across an article discussing this capability but struggled to grasp the exact method. The article displayed a screenshot of the feature, which can be viewed here: [URL]. For more details, you can access the complete article at [URL]. Can anyone assist me in accessing this feature or guide me on conducting a search with the specified criteria? Thank you. - O.

Hello, I have been temporarily blocked from using Facebook features like Messenger and posting. I would like to appeal this decision because it occurred without my knowledge. My brother used my account and shared sensitive content through a group chat on Messenger. He was unaware of the policies and did not intend to make it public through a post, only through Messenger. Although I take full responsibility, I kindly ask if it is possible to lift the suspension. I rely on Facebook to communicate with my family in the Philippines, especially during the New Year celebrations. Connecting with them during this time is crucial to me. I appreciate your consideration. Thank you.

My Facebook account, linked to the email address "[redacted]," was disabled a few years ago. I've tried to fill out the "My Personal Account Was Disabled" form, but my email address is considered invalid. Additionally, when I attempt to create a new account, I receive a message saying that the email address provided has been disabled. The error messages I encounter include "Warning. Invalid email address" on the My Personal Account Was Disabled page, "No search results" on the Find Your Account page, and "The email address that you've entered doesn't match any account" when trying to log in or create a new account. I never received a specific reason for the disablement of my account, but I have come to learn that it may be related to participating in multiple competitions on Facebook where following sponsors is required. I've seen similar issues discussed in competition forums resulting in 30-day account disables. I'm seeking assistance to have my Facebook account reinstated in order to reconnect with friends and family who are not on Twitter. Thank you for your help. Best Regards, A. Youngman