Hello my name is croy Allen Edison one of your Facebook user's. I've been logged out of...

GetHuman-croixedi's customer service issue with Facebook from December 2018

5 views | 270277 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-croixedi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-croixedi's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-croixedi will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-croixedi can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-croixedi's own words
Hello my name is croy Allen Edison one of your Facebook user's. I've been logged out of my account for inpersonnating one of my old account which I no longer had access to due to it using my old phone number which I also for got my password which I was not able to get the confirmation code form Facebook to regain access to my original account. In which I created a new account as Croix Edison which uses my email name an about a month after creating my new account I was logged out for inpersonnating my old account. Which I was instructed to contact Facebook to prove my identity which I've been trying for the last two weeks to contact Facebook to prove my identity which they either refuse to help me or just don't respond which is really irritateing. Then they also blocked my number so it's been extremely hard to contact Facebook about this situation..but it's good to know that Facebook's HELP center is good at not helping anyone

GetHuman-croixedi did not yet indicate what Facebook should do to make this right.

How GetHuman-croixedi fixed the problem

We are waiting for GetHuman-croixedi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-croixedi fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-croixedi
Dec 28th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 270277 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-croixedi started working on this issue
Dec 28th, 2018 6:04am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies