My name is Bill Johnson I'm ** yrs old. I writing to ask help for my ** yr old wife Pat...

GetHuman-omjpkj's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-omjpkj will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-omjpkj can let us know if they help or not.
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The issue in GetHuman-omjpkj's own words
My name is Bill Johnson I'm ** yrs old. I writing to ask help for my ** yr old wife Patricia Johnson her e-mail address is omjpkj**** @ gmail.com. about Dec. *th i bought her and I new Pixel * cell phones. she didn't like it so after a few days *I took her back to Best Buy and the sales person suggested an I phone * she tried that for a few days and wanted the pixel back . We had to buy another new pixel *. I say this to explain why she is has been unable to be reinstated with Facebook. I have even taken a photo of her driver license to prove her account. we have changed passwords. didn't remember them and know i am at your mercy to get her Facebook account usable. her older sister is being put in a nursing home. this has been way they communicate with each other. *I plead with you folks at Facebook to please help us. Thank You Bill Johnson. *PS we are not very good with the technology so we may need help.

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Facebook

Customer service issue
Reported by GetHuman-omjpkj
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 268379 others
0 customers following this

Timeline

GetHuman-omjpkj started working on this issue
Dec 26th, 2018 6:15pm

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