Facebook Customer Service Issues

Hello, my name is Seru. I am facing an issue with my Facebook account under the name Elijah Seru. I have been unable to access it for the past 3 to 4 months as I was prompted to enter a login code that I no longer have. Despite trying multiple methods to recover my account, I have been unsuccessful. I have gone through the two-factor authentication process and provided identification documentation as requested. I am pleading with Facebook to help me regain access to my account. I can be reached via email at [redacted] I anxiously await your response. Thank you.

We have recently added a new "chat" section to our Facebook group. We already have an established group chat and I am wondering if there is a way to merge that existing chat into the new group chat feature. It would be inconvenient to create an entirely new chat when we already have one in place. I attempted to inquire about this in the Help Center but unfortunately, my question seems to have been lost with no way for me to retrieve it. I find the Facebook support system disappointing as this is not the first time it has failed me. My primary concern is finding out if there is a way to merge our current chat with the new group feature. If not, I would like to suggest implementing this ability so that groups like ours do not have to start a new chat to use the feature.

I recently changed my phone number, resulting in difficulty resetting my password. Last Wednesday, my account was hacked, and the password was changed. Despite numerous attempts, I am unable to regain access. I am considering deleting the account. The account in question is under the name Ali Neverland. I can provide my previous password and other details to verify ownership.

My original post was removed after being reported for exposing what I believe to be a misleading religious group. I feel my freedom of speech has been violated. I did not knowingly agree to Facebook's terms of service and feel I have been coerced into agreeing. I am considering legal action. Please contact me. Thank you.

Subject: Urgent Complaint to Facebook To whom it may concern, I am reaching out to address a pressing issue regarding interference with my Facebook page. As a political activist exercising my right to freedom of speech, I have encountered continuous disruptions while broadcasting live videos. The Sudanese security intelligence has been actively hacking into my page and interrupting my broadcasts. Sadly, this issue extends to my friends as well, indicating a widespread problem that needs immediate attention. It has come to my knowledge that the Sudanese government has deployed a significant number of security personnel to disrupt individuals, like myself, who use social media platforms to peacefully raise awareness about government abuses and advocate for change. The interference we face is a violation of our rights and privacy, and despite our peaceful intentions, our pages are continually targeted with sophisticated hacking techniques. I urgently request Facebook's assistance in putting an end to these unlawful disruptions and protecting our freedom of expression on your platform. Sincerely, Nazar Y.

Hello Facebook, I create social media content on my public profile using the name "Justin Thomas (King Triggered)." I produce a variety of content. Unfortunately, over the last 12 months, I have been unjustly targeted with false reports aimed at damaging my reputation. With less than 2 days until a scheduled tour, I am distressed that I am unable to promote my first interstate gig due to these issues. My entire career revolves around the Facebook platform, making this situation extremely stressful and unjust in my view. Recently, during a live stream, I was falsely reported, resulting in a 30-day block. This type of content has always been a part of my repertoire without issue. Your prompt assistance would be greatly appreciated at this time of desperation.

I set up a Facebook account to play Langrisser on my phone, later switching to an Android emulator on my computer. After logging in on the computer, when I tried to access the account on my phone, I encountered a security check from Facebook, likely triggered by the change in devices. Despite verifying my real name, the profile picture was not of me as the account was solely for gaming. Facebook requested a photo to prove my identity; however, upon submission, my account was disabled. Despite a linked phone number, there was no notification received. I am now unable to access my game progress as the account was tied to Facebook. I aim to have the account reinstated by updating the profile picture to avoid similar security issues in the future.

I have been trying to resolve an issue for over two weeks now with no success. Every time I attempt to confirm my identity, I encounter a connectivity error despite having a fast internet connection. I was provided with three methods to confirm my identity, but I can only utilize two of them as the third option, which involves confirming via computer, is not functioning correctly. I was able to unlock my account twice using a provided link and passcode, but now the link leads to an error message. Additionally, I am unable to use the unlock code or confirm using photos of friends on Facebook as I have exceeded the hourly limit. Even after submitting my identity, the problem persists due to a connectivity error on Facebook. I would greatly appreciate prompt assistance to address this issue.

I have a Facebook page under my legal name, Glynis Ludlum. I misplaced the notebook containing the password for my Facebook account. I provided my contact email, [redacted], to Facebook. Without access to my [redacted] account due to the lost password, I may not receive the password reset if sent there. I lack a cell phone but can prove my identity with my driver's license and passport as Glynis Ludlum. I am willing to provide private information from my Facebook page and even bring individuals, furniture, or cars from my photos as additional proof. Is there a physical Facebook location where I can present myself, my ID, and personal information to reclaim my account? I am open to involving my attorney to verify my identity for account recovery. Thank you for any assistance in retrieving my Facebook page. Thank you, Glynis Ludlum

Hello, my name is Anthony Stevens. In yesterday, I created a new account using my email [redacted] I uploaded a photo with my friend, but the verification process for the photo has been ongoing since yesterday. Due to this, I have been unable to access my account. I believe the issue may be related to me entering my birth year as '93 instead of '91 as I hastily skipped through the option during the setup. I am hoping to regain access to my account to delete it. If you could assist me with this, I would be very grateful. I will continue attempting to access the account and look forward to your prompt response on this matter. Thank you. A.Stevens

Hello, my name is Michael Wheels Darby. I recently got a new cell number and tried to sign in to my old account using this number. However, whenever I log in, someone else's account named Tony Snow keeps appearing. Even though I used my email to access my account until three days ago, my account has been turned off without any explanation, and I cannot find it through a search. Additionally, when I try to sign in to Facebook, it keeps logging me into Tony Snow's account instead. I have tried reaching out to customer service, but all the numbers are not working. If I don't regain access to my old Facebook account, I will have to escalate this further and contact relevant consumer protection agencies. My actual name is Michael A. Darby, and Wheels is just a nickname I use. Please assist me promptly. Thank you.

Upon my friend's suggestion, I transitioned from using the regular Facebook app to Facebook Lite by logging out of my account with the Aircel number ending in [redacted] and logging in with my new number, [redacted], and adding my email. However, upon opening my account, it prompted me to confirm and stated that my account was temporarily locked. I was presented with 3 recovery options, not fully understanding the first, I skipped it, causing the finding friends option to disappear, leaving only the option to seek help from friends. Despite receiving a 4-digit code from my friends and entering it, I am still unable to access my account. This account recovery is crucial to me. Thank you for your understanding.

Hello, my name is Michael Wheels Darby. I recently got a new cell phone about three months ago and set up my Facebook account as requested. Every time I try to sign in with my password, it asks for a cell phone number I entered as [redacted]. However, the password I entered is not working, leading me to log in as someone named Tony Snow or a similar name. I tried to access my Facebook through an old email, but three days ago, I found out that both my Facebook and messaging features have been turned off. Even when my friend searched for my name, it did not come up, saying I have been deactivated. I am confused and upset as my whole life is on there. I've been a loyal member for many years and also worked for Facebook in complaints for four years. I am unable to understand why this has happened. I feel hurt and disconnected from friends, and making a new FB account is not an option due to the number of friends I have. Please help me resolve this issue.

My name is Seth Owens. While on Facebook Messenger, I was suddenly logged out and asked to sign back in. However, I couldn't log in as it said I had changed my password 7 hours prior. Friends told me my profile had been taken over by someone named Mimi, and messages in Arabic started coming through. I've tried contacting Facebook, but they've only responded in Arabic despite me being an English speaker. My old posts and pictures are still there, but this person is controlling my timeline and may be recruiting others for suspicious activities. My email, [redacted], is inaccessible, and now I can't access my account. Please help!

I have been blocking users who were spamming my page. Despite this, one of them reported me to Facebook, resulting in my account being blocked for 3 days. The spammers are now causing havoc in my Facebook Community and tarnishing the reputation of a major company that is an advertiser on the platform. I want to address this before it escalates into legal issues. I am unable to disable comments due to the temporary block, but once it's lifted, I will reach out to the affected company. I urge Facebook to rectify the situation they have caused. I have documented the defamatory content for reference in case legal action is pursued. Facebook's lack of intervention has empowered these troublemakers.

I have recently experienced an issue on Facebook where I was mistakenly blocked after attempting to block spammers on my page. The spammers have now taken over and are tarnishing the image of a reputable company that is also an advertiser on Facebook. I am unable to control the situation due to the 3-day block imposed on my account. I plan to reach out to the affected company once they are available. I urge Facebook to intervene and rectify the situation they have unintentionally caused. Despite not being notified prior to the block, I have documented all defamatory actions for any potential legal actions. It is crucial for Facebook to either lift the block so I can disable comments or take action themselves to address this chaos promptly.

I recently got banned from the marketplace for allegedly breaking the commerce policy. Despite selling kids and adult clothing, I'm unsure of the violation, as I steer clear of adult content, alcohol, guns, and counterfeit items. I've read the policy multiple times but can't pinpoint my error or receive an explanation. I need guidance on identifying the problem and being reinstated. Any advice is appreciated.

I've been unable to access my account for months despite following all the steps for account recovery on Facebook. Although they say they are sending me an email to reset my password, I haven't received it. I've already created a new account and no longer need access to the old one. I would like to have the older account belonging to "Brianna Fradin" with the profile picture and information deleted. My new account does not have any content yet.

I am frustrated with Facebook for deleting or suspending accounts of people who support President Trump. Recently, my account was suspended for posting a photo of President Trump's Wall, deemed as "Hate Speech." This decision is unjust and goes against the freedom of speech. Facebook seems to prioritize silencing those who do not align with their ideology, which is concerning. It is disheartening to see that Anti-Trump users can get away with posting offensive content without repercussions. There should not be a double standard for Conservatives and the Socialist Democrat Party. It's disappointing.

On December 5, [redacted], at 8:18 pm, I received an email from Facebook stating my account was logged into at 9:18 pm from near Edison, NJ, which was not me. Shortly after, at 8:19 pm, I received an email from Facebook notifying me that my password was changed on Windows using the Fafari browser from IP address [redacted].[redacted].[redacted].[redacted], estimated location Edison, NJ – again not me. My messenger account was also compromised at 9:20 pm, also showing activity in Edison, NJ. Subsequently, at 9:27 pm, I received another email from Facebook about my account being logged into on Chrome near Edison, NJ. The individual who gained unauthorized access not only changed my password but also altered my email address, phone number on the account, and activated two-step verification. Despite my attempts to secure my account, following the instructions provided on December 6, [redacted], I still cannot regain access. I have reached out to Customer Support multiple times but have not received any assistance. I want my account back and action taken against the hijacker whose email is similar to mine, starting with "ma" and ending with "i," using "@gmx."