Hello facebook, greeting to you from Uganda Africa, my name is Lukwaya Webb Edward CEO...

GetHuman1826807's customer service issue with Facebook from December 2018

6 views | 267038 similar | 0 following
Help with my Facebook issue
GetHuman1826807's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1826807 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1826807 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1826807's own words
Hello facebook, greeting to you from Uganda Africa, my name is Lukwaya Webb Edward CEO God's care children foundation Uganda. I have been using my facebook account for over * years now and it has never given me any problems.**I have verified it with my National ID, Passport and face photo identification. But two night back I was asked again to verify my account with a photo which I did but unfortunately they just disabled my account.*It's so sad that I'm looking lots of friends and families and these include our children sponsors and supporters. I would like to ask facebook adminstration to kindly let me know where I went wrong with it and how I can get my facebook back.**Thank you so much for the great services.

GetHuman1826807 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1826807
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 267038 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1826807 started working on this issue
Dec 25th, 2018 12:43pm
GetHuman1826807 shared this issue with friends on Facebook
Dec 25th, 2018 1:25pm