Someone hacked my account and issued invitations to some of the friends already enliste...

GetHuman1825378's customer service issue with Facebook from December 2018

8 views | 266728 similar | 0 following
Help with my Facebook issue
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GetHuman1825378's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1825378 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1825378 can let us know if they help or not.
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Before contacting them, items GetHuman1825378 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1825378's own words
Someone hacked my account and issued invitations to some of the friends already enlisted. I put a posy warning any friends who received such a message to please ignore it. Someone using the name Josephine Williams has taken over my notifications. Under “notification settings” her picture appears in every site reprotyinh that she is active on every notification site. **To deal with this I called a number on Facebook reported by someone who said they had bed helped. Result was I got caught in a scam and quit the effort after investing $** (which was to be refunded). They represented themselves to Facebook employees. I then deleted my account hoping that would work. I don’t want to log on because that rescinds the deletion. Can you help me!

GetHuman1825378 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1825378
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 266728 others
0 customers following this


GetHuman1825378 started working on this issue
Dec 25th, 2018 12:24am

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