Someone hacked my account and issued invitations to some of the friends already enliste...

GetHuman1825378's customer service issue with Facebook from December 2018

8 views | 266728 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1825378's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1825378's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1825378 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1825378 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1825378 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1825378's own words
Someone hacked my account and issued invitations to some of the friends already enlisted. I put a posy warning any friends who received such a message to please ignore it. Someone using the name Josephine Williams has taken over my notifications. Under “notification settings” her picture appears in every site reprotyinh that she is active on every notification site. **To deal with this I called a number on Facebook reported by someone who said they had bed helped. Result was I got caught in a scam and quit the effort after investing $** (which was to be refunded). They represented themselves to Facebook employees. I then deleted my account hoping that would work. I don’t want to log on because that rescinds the deletion. Can you help me!

GetHuman1825378 did not yet indicate what Facebook should do to make this right.

How GetHuman1825378 fixed the problem

We are waiting for GetHuman1825378 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1825378 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1825378
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 266728 others
0 customers following this

Timeline

GetHuman1825378 started working on this issue
Dec 25th, 2018 12:24am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers