*****@***.com MY FACEBOOK ACCOUNT HAS BEEN DISABLED FOR TWO WEEKS. During this time I h...

GetHuman-fultonr's customer service issue with Facebook from December 2018

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The issue in GetHuman-fultonr's own words
*****@***.com MY FACEBOOK ACCOUNT HAS BEEN DISABLED FOR TWO WEEKS. During this time I have submitted a 'Report a Login Issue' form three times. I have also sent the 'My Personal Account Was Disabled' form with my driver's license photo ID attached. I have just now sent the 'My Personal Account Was Disabled' form for a second time with both my driver's license and passport photo IDs attached. My account is still disabled and I have had no communication from Facebook. The day before the disabled message I was asked to provide a photo because of some apparent 'unusual activity'. I sent the photo and later when I tried logging in I got the disabled message. I have not breached any Facebook Terms. All I have been trying to do is create an ad and its related page (I was also previously locked out also for no apparent reason when creating the page. The page remained unpublished but after a successful appeal it was published). I have been using a number of devices (two laptops, ipad and iphone) at two different locations (and IP addresses) when logging in, so I am wondering if this is the reason for the apparent 'unusual activity'? PLEASE CAN YOU UNLOCK MY ACCOUNT OR AT LEAST COMMUNICATE WITH ME TO ADVISE WHAT I NEED TO DO TO UNLOCK IT?

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Customer service issue
Reported by GetHuman-fultonr
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 266294 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-fultonr started working on this issue
Dec 24th, 2018 12:26pm

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