Facebook was having a lot of spam going through messenger and I had to keep changing my...

GetHuman-studsy's customer service issue with Facebook from December 2018

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The issue in GetHuman-studsy's own words
Facebook was having a lot of spam going through messenger and I had to keep changing my password. I forgot my password and I don’t have access to my recovery email. When I try to go in and find my page it can’t be found, but my page is still linked with my boyfriend on the relationship status. I have so many precious pictures and videos of my kids that I don’t want to loose so I haven’t risked starting a new page because I thought it would definitely keep me from gaining access to reopen it. It’s been since last March I think, and if you could help me I would be thankful. My name is Jessica Helton, and my boyfriends page that it still shows linked too is Ryan Sutherland. Here is my boyfriends email that you can contact me on , *****@***.com

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Facebook

Customer service issue
Reported by GetHuman-studsy
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 265680 others
0 customers following this

Timeline

GetHuman-studsy started working on this issue
Dec 23rd, 2018 8:23pm