I just got a new phone number and I registered it under my account on Facebook. I could...
GetHuman-lisars's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-lisars's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-lisars got the right customer help using our suggestion.
Before contacting them, items GetHuman-lisars may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lisars's own words
I just got a new phone number and I registered it under my account on Facebook. I could not remember my password when I *st put Facebook on to my new phone so I tried to reset it and apparently somebody named John Hurst has my new phone number attached to his Facebook account and I changed his password and got on to his account. I left a little note to him on his wall what had happened and let him know I was not a hacker and I was logging out. But now his password is changed and he will not know what it is and when he tries to change it with the phone number that is attached to his Facebook account and my Facebook account he will probly end up changing my password and it's gonna be a never ending cycle. How do we resolve this?
GetHuman-lisars did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lisars fixed the problem
We are waiting for GetHuman-lisars to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.